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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 821-830 out of 3172

T-

Tessa - Facilitate VR

06/28/23

4 out of 5

Great and comprehensive suite of tools

This intuitive platform offers automation, email campaigns, social media management, website management, and powerful analytics. User-friendly interface and all-in-one features empower seamless marketing strategies. While pricing and setup require consideration, the benefits far outweigh the challenges for businesses aiming to streamline their marketing efforts and drive results.

AU

Anonymous User

06/28/23

4 out of 5

"I enjoyed the UX of the product as it was much easier to use compared to other CRMs."

What do you like best about HubSpot Sales Hub? User interface, accessible information, interactive, clean data What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/23

4 out of 5

"User Friendly & Efficient"

What do you like best about HubSpot Sales Hub? The ability to filter out contacts using custom properties to find the exact data youre are looking for. What do you dislike about HubSpot Sales Hub?

AS

Aleisha S

06/28/23

3.5 out of 5

"Helpful software which streamlines how we manage our relationships"

What do you like best about HubSpot Sales Hub? Being able to record data in a systemised way, with required values this reduces the human error with data input. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

06/28/23

3.5 out of 5

"Hubspot is user-friendly and helpful"

What do you like best about HubSpot Sales Hub? Hubspot is convenient for our job. The live-chat helpline is also sooo good! The quickest responses I ever get are from a hubspot member.

AU

Anonymous User

06/28/23

3.5 out of 5

"Overall easy to use and effective for managing pipeline"

What do you like best about HubSpot Sales Hub? Like the ease of use for tasking and sequencing. I like the concept of active lists but don't use them very much. What do you dislike about HubSpot Sales Hub?

JH

Josh H

06/28/23

3.5 out of 5

"Bset CRM I have used in a long time"

What do you like best about HubSpot Sales Hub? The fact that you can keep track of all of your clients in a very organized way it helps a lot being able to find what i need quickly

NR

Nick R

06/28/23

1 out of 5

Avoid this company.

We have, after 12 months of trying to get Hubspot to integrate our system, abandoned them, they are appalling, no customer focus, arrogant, any problems they hide. All the 5 star reviews I feel will be paid for as we have been approached in the same vein. I have never had such a bad experience with any company,,,,ever.

CH

Constance H

06/28/23

5 out of 5

"Organization"

What do you like best about HubSpot Sales Hub? Hubspot has made organizing my day a breeze. I love that I can set tasks and send emails all through one site. It keeps my notes on customers clear and helps me remember names and people Im working with.

CL

Cade L

06/28/23

5 out of 5

"efficiently simple"

What do you like best about HubSpot Sales Hub? having a layout for the entire team in their projects and progress What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].