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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 801-810 out of 3172

DC

Derrell C

06/30/23

5 out of 5

"HubSpot is my favorite CRM"

What do you like best about HubSpot Sales Hub? They keep track of my contacts, track my emails, and I can create sequences to reach out to prospects. What do you dislike about HubSpot Sales Hub?

HK

Hadi K

06/29/23

4.5 out of 5

"You can stumble upon a bug very rarely and features are quite useful"

What do you like best about HubSpot Sales Hub? I don't use Sales hub daily but occasionally if and when I am assigned for tasks. The thing I like the most is the variety of filtering options which enables me to find high-priority tasks with high accuracy and almost with no effort. Everything I need to know and see is there.

LG

Lianfel G

06/29/23

4.5 out of 5

"Scaleable and integrates processes across Growth and Operations"

What do you like best about HubSpot Sales Hub? I like that HubSpot is free to use and set up for everyone in the organization, so they can get in to working from day one. It's great that more extensive features are available on a per-seat basis that can be allocated from the users table.

MF

Markus F

06/29/23

4 out of 5

"Powerful solution that only gets better."

What do you like best about HubSpot Sales Hub? HubSpot is way more important than the M365-enviroment for me by now. It's the first thing i do and the last every day. It gets frequently updated as well to current trends.

CO

Conor O

06/29/23

4 out of 5

"Hubspot is a good platform with alot of functionality within"

What do you like best about HubSpot Sales Hub? It's easy to track and monitor customer journeys. I can easily see what stage of my pipeline my customer is in. Following up, logging calls, and sending mass emails all happen simply from within the one platform

DG

Dany G

06/29/23

4.5 out of 5

"Good tool, great asset for the company"

What do you like best about HubSpot Sales Hub? Everyone on the team has a place to view their tasks and complete their daily chores with virtually no issues whatsoever. Hubspot really helps out in this sense, and we can also stay in contact with our customers and keep track of email threads

JC

J. CyberSenate

06/29/23

1 out of 5

Extremely misleading in their…

Extremely misleading in their representation of their products and pricing lines. We were pitched and nearly bought a marketing product, only to learn that the automation features mentioned were only available on the £780 a month plan. ... whew.. the automations on the plan pitched to us by "Ashley" only provided such engagement on webforms and pop ups. Nuts. Why would anyone pay these prices?

AU

Anonymous User

06/29/23

4.5 out of 5

"Good for Basic Tracking and Templates, but Salesforce Integration and Forms are Mediocre."

What do you like best about HubSpot Sales Hub? Email Tracking and templates to use in emails. What do you dislike about HubSpot Sales Hub?

SP

Soheil P

06/29/23

3.5 out of 5

"An ocean of functionalities"

What do you like best about HubSpot Sales Hub? There are thousands of functionalities that allow you to manage all your deals efficiently and all the integrations that Sales Hub can accommodate will enable you to be more productive

PV

Pierrick V

06/29/23

4.5 out of 5

"HubSpot Sales Hub - ⭐️⭐️⭐️⭐️⭐️"

What do you like best about HubSpot Sales Hub? - Multi pipeline - Playbook for sales deals completions

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].