9.1
SpotScore
HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 791-800 out of 3172
AU
Anonymous User
07/03/23
"great ui, understandable, rarely under maintenance"
What do you like best about HubSpot Sales Hub? it is a great tool for tracking your outreach What do you dislike about HubSpot Sales Hub?
V
Vanessa
07/02/23
This is my second work position using…
This is my second work position using HubSpot. In this case, I brought it in to capture contacts and a newly developed marketing effort. Everything in one program streamlines my time, and with the analytics built in, I can pinpoint easily where I need to go next.
V
Vanessa
07/02/23
This is my second work position using…
This is my second work position using HubSpot. In this case, I brought it in to capture contacts and a newly developed marketing effort. Everything in one program streamlines my time, and with the analytics built in, I can pinpoint easily where I need to go next.
RA
Rasha Abdallah
07/02/23
The overall experience was positive
The overall experience was positive, but there were some shortcomings and more improvements needed, especially in reports.
AU
Anonymous User
07/01/23
"HS"
What do you like best about HubSpot Sales Hub? Clear interface, easy to use, user friendly, What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
07/01/23
"HS"
What do you like best about HubSpot Sales Hub? Clear interface, easy to use, user friendly, What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
06/30/23
"Hubspot Marketing and Sales: Seamless Integration Empowering Sales Teams"
What do you like best about HubSpot Sales Hub? Just because a company says its products are integrated, as in the case of Salesforce, does not mean that they are. Hubspot Marketing and Sales, by nature of the design of the platform from day one, are entirely integrated, which enables pre and post-sales capabilities that are unseen in other platforms. The ability to have outbound marketing workflows trigger sequences based on customer behavioral data or score or dispositioning status, by a ...
Read more
DC
Derrell C
06/30/23
"HubSpot is my favorite CRM"
What do you like best about HubSpot Sales Hub? They keep track of my contacts, track my emails, and I can create sequences to reach out to prospects. What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
06/30/23
"Hubspot Marketing and Sales: Seamless Integration Empowering Sales Teams"
What do you like best about HubSpot Sales Hub? Just because a company says its products are integrated, as in the case of Salesforce, does not mean that they are. Hubspot Marketing and Sales, by nature of the design of the platform from day one, are entirely integrated, which enables pre and post-sales capabilities that are unseen in other platforms. The ability to have outbound marketing workflows trigger sequences based on customer behavioral data or score or dispositioning status, by a ...
Read more
RH
Richard Hales
06/30/23
Hubspot is broken
Hubspot requires 2 factor authentication, the second factor being found on my cellphone. In order to log in, you need the 2nd factor device. If 2nd factor device is lost or broken, the software no longer works and can only be activated with a 2nd factor from broken device. They clearly have implemented, but not tested 2FA as a result, the software no longer works. Support repeatedly tells me to click "reset 2FA" and when I do, I'm required to enter a code that can be found on... my broken ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].