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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in June 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3144 reviews

Rating Distribution

Excellent

(2108)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 61-70 out of 3144

E

EJ

01/15/24

1 out of 5

Misled at sign up!

Had a horrific experience with this company, who pressured me to sign up repeatedly offering discounts, without explaining that they do no set up at all, and that to get this done you need to pay a hugely expensive additional cost externally for someone to implement the system - a very laborious and complicated process! They will now not let me out of our contract, despite not explaining this to me correctly at the beginning and have threatened me with further action if I halt payments. We ...

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JN

Jamie N

01/12/24

4.5 out of 5

"Hubspot is my Fav CRM"

What do you like best about HubSpot Sales Hub? I love how Hubspot listens to you and adds features that are needed. I asked for A/B testing and it was implemented shortly after. Also, it is easy to sequence, keep my prospects straight, and make sure all of my deals are catagroized properly so I can effectively make sure each one is given the attention it needs. Also, integrations are very easy to connect and utilize.

MO

Maggie O

01/11/24

5 out of 5

"Using Hubspot for 4+ years"

What do you like best about HubSpot Sales Hub? I love the cohesiveness of the platform and how easy they make it to keep track of your leads. You're able to have customized email templates, a sequence flow, reminders, tasks and automatic outreach. It eliminates hours out of my day.

PT

Phil T

01/11/24

1 out of 5

Hubspot barely works

Hubspot barely works - the integration with Outlook is buggy, and it's unreliable on Macs as well. They have got very good at 'sales' - and we were sucked in - but the bills keep going up and up, and they hide the fees in the way they label order forms. There's some clever features in the system, but it's simply not reliable enough to be taken seriously.

P

Paul

01/10/24

1 out of 5

I spent a wasted day setting my account up

I spent a day setting my account up, sent my first campaign and in the evening I can no longer access my account. It asks me to do it again, all my work was lost. Help chat pathetic, he just said I should ask the Community Forum! I was going to set up a plan but not now, I can't risk having all my hard work deleted and with no explanation

VW

Victor W

01/10/24

5 out of 5

"very versatile and customizable"

What do you like best about HubSpot Sales Hub? the customization of the property field that can be used to search What do you dislike about HubSpot Sales Hub?

SL

Savannah L

01/09/24

5 out of 5

"Amazing CRM"

What do you like best about HubSpot Sales Hub? Hubspot is by far my favorite CRM it's very very user friendly. You can personalize so much, and target more people. What do you dislike about HubSpot Sales Hub?

BK

Balram K

01/08/24

5 out of 5

"Very easy to use"

What do you like best about HubSpot Sales Hub? Ease of Use Ease of, Implementation , Customer Support What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

01/08/24

5 out of 5

"very easy to use"

What do you like best about HubSpot Sales Hub? it isn more organised and the task what we set up give reminders on timely basis wherein we do not miss on important calls

KS

Kumar S

01/08/24

5 out of 5

"Easy to use"

What do you like best about HubSpot Sales Hub? I get different views which makes my work easy What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].