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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 771-780 out of 3172

DZ

Dariush Z

07/21/23

0.5 out of 5

"Complex set-up, account team more interested in pushing the sale than listening to the -ve feedback"

What do you like best about HubSpot Sales Hub? The sign up proces was simple, offering a free trial, but that was about it. Hubspot is a pretty all encompassing tool, but what I needed it for (sales) needs imrpovement.

DZ

Dariush Z

07/21/23

0.5 out of 5

"Complex set-up, account team more interested in pushing the sale than listening to the -ve feedback"

What do you like best about HubSpot Sales Hub? The sign up proces was simple, offering a free trial, but that was about it. Hubspot is a pretty all encompassing tool, but what I needed it for (sales) needs imrpovement.

MS

Matthieu S

07/19/23

4 out of 5

"Complex and comprehensive, the tool quickly becomes indispensable"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub simplifies our sales process with powerful tracking and automation tools. It facilitates the management of leads and sales activities.

AU

Anonymous User

07/17/23

3.5 out of 5

"Great easy to use product"

What do you like best about HubSpot Sales Hub? Its very simple and easy to use. Everything is laid out nicely and its very easy to create different list views, dashboards and reports. Super easy for people with little to no experience to use too.

F

FFP

07/13/23

2 out of 5

Assigned Customer Experience Manager…

Assigned Customer Experience Manager (CEM) was unaware where our company is based. After being provided a topic list several weeks prior to our scheduled overview meeting - CEM had NO answers or recommendations prepared regarding requested areas of concern.

AR

Artur Rizvan

07/10/23

1 out of 5

the worst CRM system to use

the worst CRM system to use. Old fashioned, no new usability features. UI is awful. Support - only sales that can't help with the account. I can't reach the support. The CRM created 2 factor with phone login system, and I don't use this app, its stupid to download it to enter the website. I can't just login with my gmail and password. Always sends me the code and nowhere to enter it. And now I can't reach anyone who can help me.

HL

Himanshu L

07/07/23

4 out of 5

"Exceptional CRM For All Your Needs"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub has a broad collection of tools, easy integration, automation capabilities, and valuable analytics, making it an excellent CRM solution for organisations of all sizes.

JP

Joseph P

07/05/23

5 out of 5

"I use Hubspot on a daily basis because helps me manage my customers almost effortlessly."

What do you like best about HubSpot Sales Hub? I use HubSpot Sales Hub daily. It makes it very easy for me to manage my contacts. I like how it easily integrates with MS Outlook, and automatically logs my emails for all my clients. That's one less thing I have to do. It's also straightforward to use and access the data. I love making a call on my mobile device and then having a screen pop up where I can jot a few notes, hit enter, and get the call logged quickly!

RJ

Rashmi J

07/05/23

5 out of 5

"Best experience in terms of tracking your sales opportunity with Hubspot, I strongly recommend"

What do you like best about HubSpot Sales Hub? The best thing about HubSpot is it's a single platform where it connects you with everything to scale your business. Most people compare it with Salesforce but I must tell you this is the best CRM any other. Hubspot is easy to use and its implementation is seamless.

RJ

Rashmi J

07/05/23

5 out of 5

"Best experience in terms of tracking your sales opportunity with Hubspot, I strongly recommend"

What do you like best about HubSpot Sales Hub? The best thing about HubSpot is it's a single platform where it connects you with everything to scale your business. Most people compare it with Salesforce but I must tell you this is the best CRM any other. Hubspot is easy to use and its implementation is seamless.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].