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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 761-770 out of 3172

AU

Anonymous User

07/27/23

5 out of 5

"HubSpot is easy, although it took my about 30 minutes of watching someone else use it"

What do you like best about HubSpot Sales Hub? Ease of use and the sequences, although my organization does not understand sequences very well. We have 2 people actively using and 2 more with access in their accounts, all of us enjoy using it and the ease at which we can do so.

AU

Anonymous User

07/27/23

4.5 out of 5

"Very good overall user experience"

What do you like best about HubSpot Sales Hub? HS is very intuitive to learn and use. I also like the different functions that are clearly sorted, like task, sequences or dashboard.

MO

Maddie O

07/27/23

4.5 out of 5

"Great platform and support team"

What do you like best about HubSpot Sales Hub? Great UI/UX, easy to use (like picking up an Apple product), and awesome customer support team! They are always super helpful when I have trouble with something.

AU

Anonymous User

07/27/23

4.5 out of 5

"Very good overall user experience"

What do you like best about HubSpot Sales Hub? HS is very intuitive to learn and use. I also like the different functions that are clearly sorted, like task, sequences or dashboard.

AU

Anonymous User

07/27/23

4 out of 5

"Good experience, wish there was a way to make quotes easier"

What do you like best about HubSpot Sales Hub? It shows all the ifnormation in one easy to use platform. I also like to be able to track emails. What do you dislike about HubSpot Sales Hub?

AA

Ashley A

07/27/23

4 out of 5

"PERFECT CRM"

What do you like best about HubSpot Sales Hub? Sequences have been bery helpful to myself anf team. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

07/27/23

4 out of 5

"Very intuitive and affordable."

What do you like best about HubSpot Sales Hub? The best part about Sales Hub is how easy it is to track all your contacts and leads, adding them to your pipeline and then pulling reports

KH

Kyle H

07/27/23

4 out of 5

"Powerful and versatile CRM."

What do you like best about HubSpot Sales Hub? Hubspot is extremely helpful at organizing all your contacts, deals and sales prospects. It's extremely versatile and powerful in its ability to connect to other apps.

MO

Maddie O

07/27/23

4.5 out of 5

"Great platform and support team"

What do you like best about HubSpot Sales Hub? Great UI/UX, easy to use (like picking up an Apple product), and awesome customer support team! They are always super helpful when I have trouble with something.

TA

Tina A

07/27/23

4.5 out of 5

"Game Changer"

What do you like best about HubSpot Sales Hub? HubSpot has been a game-changer for my business! Its user-friendly interface and powerful features streamlined our CRM process, making it easy to manage leads and track interactions. With insightful analytics and reporting, data-driven decisions became effortless. I highly recommend HubSpot to any business looking to enhance their customer relationship management. It's become an indispensable tool for us!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].