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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 751-760 out of 3172

AU

Anonymous User

07/27/23

4.5 out of 5

"Very good overall user experience"

What do you like best about HubSpot Sales Hub? HS is very intuitive to learn and use. I also like the different functions that are clearly sorted, like task, sequences or dashboard.

AU

Anonymous User

07/27/23

5 out of 5

"HubSpot is easy, although it took my about 30 minutes of watching someone else use it"

What do you like best about HubSpot Sales Hub? Ease of use and the sequences, although my organization does not understand sequences very well. We have 2 people actively using and 2 more with access in their accounts, all of us enjoy using it and the ease at which we can do so.

AT

Ashley T

07/27/23

5 out of 5

"Ashley’s Review"

What do you like best about HubSpot Sales Hub? It's user friendly and has several bells and whistles! What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

07/27/23

5 out of 5

"This is a good system for sales."

What do you like best about HubSpot Sales Hub? It is nice and orginized. I can find my quote easy. What do you dislike about HubSpot Sales Hub?

GB

Graham B

07/27/23

5 out of 5

"Excellent Tool"

What do you like best about HubSpot Sales Hub? The training tools provided are really helpful and supportive. They system is very intuitive. What do you dislike about HubSpot Sales Hub?

AL

Alex L

07/27/23

5 out of 5

"Hubspot has changed my business in a great way and I'm incredibly organized now."

What do you like best about HubSpot Sales Hub? I like how user friendly it is and I particularly enjoy the task/note functionality to keep me organized. What do you dislike about HubSpot Sales Hub?

BW

Ben W

07/27/23

5 out of 5

"Great product, great experience"

What do you like best about HubSpot Sales Hub? Super easy to use, easy to get set up, even for someone who is not formally technically trained. What do you dislike about HubSpot Sales Hub?

AP

Ankit P

07/27/23

5 out of 5

"Best platform for pre-sales and tracking!"

What do you like best about HubSpot Sales Hub? It's really good at tracking sales data. I mean one of the best so far. What do you dislike about HubSpot Sales Hub?

LF

lori F

07/27/23

5 out of 5

"hubspot keeps all my customer/potential client records in order"

What do you like best about HubSpot Sales Hub? user friendly for the most part. like that i can access it though my email very easily What do you dislike about HubSpot Sales Hub?

MO

Maddie O

07/27/23

4.5 out of 5

"Great platform and support team"

What do you like best about HubSpot Sales Hub? Great UI/UX, easy to use (like picking up an Apple product), and awesome customer support team! They are always super helpful when I have trouble with something.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].