9.1
SpotScore
HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 711-720 out of 3172
MH
Miracle Hallman
07/30/23
Love Hubspot
Love Hubspot ! Makes my job so much easier
GB
Gary Breeds
07/30/23
An effective tool
Hubspot continues to add important features and tools which make our marketing more effective.
VC
Valued Customer
07/30/23
Great tool
Great tool. Very user friendly. Of course it has its glitches at times but it's never taken too long for a glitch to get resolved which is much appreciated.
VC
Valued Customer
07/30/23
Do you listen to clients?
You have literally hundreds of upvotes for adding simple email blocking to meeting links, a feature that already exists in all of your other forms and the response is: [we have no plans to do this....]
BN
Bob Newsted
07/30/23
Generally Hubspot is a VERY good tool
Generally Hubspot is a VERY good tool, however as a former user of Salesforce, I find there are some significant UI/functionality differences that have caused some stumbling blocks for me, particularly in the reporting/dashboard tools. I don't think the goal should ever be to be as much "like" the competitor as possible, so I don't fault HS for being "different" but there are some limitations around functionality (global filters for dashboards with custom report types) and some slightly ...
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VC
Valued Customer
07/30/23
It's a great way to stay organized
It's a great way to stay organized. I wish that the emailing was better. It will not let me send emails a lot, saying they have bounced, even when it's a reply to someone who has emailed me. It is frustrating for me and our customers. I also wish that you could tie a task specifically to a deal instead of the company in general.
VC
Valued Customer
07/30/23
Nickle and Dime Every Feature
We've been a client for three years. Can't tell you how annoying it is to agree to an upgrade thinking you're going to get access to everything advertised, but then they remove a common sense aspects to make you upgrade again. For example we upgraded to be able to customize all the Contact fields BUT if you all your sales team members to have the same arrangement/order of fields, that requires another upgrade. Nothing is straightforward with this company. To boot, upgrading is allowed but ...
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LL
LuvBuds, LLC
07/30/23
Transparent and regular communication…
Transparent and regular communication on the negotiation. And the product is darn good!
KM
Kaitlyn M
07/30/23
We absolutely love HubSpots customer…
We absolutely love HubSpots customer service
VF
Victor Furnells
07/30/23
Happy customer
All in all, Just a great and easy experience beyond other CRM's. Easy to follow instructions and easy to navigate.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].