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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

Are you using HubSpot CRM?

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 701-710 out of 3172

AU

Anonymous User

08/01/23

5 out of 5

"Great CRM for Sales Team"

What do you like best about HubSpot Sales Hub? I like the sequence buidling tool which helps with increasing outreach to prosopects What do you dislike about HubSpot Sales Hub?

VC

Valued Customer

08/01/23

4 out of 5

Hubspot truly is our 'hub'

Hubspot truly is our 'hub'. That said, we're looking for a bit more functionality and the next 'tier' is significantly more expensive. We would love to be another option!

AU

Anonymous User

08/01/23

4.5 out of 5

"Best CRM out there"

What do you like best about HubSpot Sales Hub? Hubspot plays a big part in my company. The user experience is fantastic and allows you create a work flow that suits you. You can make the workflow as granular as you want it.

CP

Chirag P

08/01/23

4 out of 5

"Powerful tool for sales"

What do you like best about HubSpot Sales Hub? The ease of email integration and the convenience of using templates are impressive features. Moreover, the support team's prompt responses are highly appreciated.

P

Paul

07/31/23

3 out of 5

No external help for smaller accounts.

Date of experience: August 01, 2023

VC

Valued Customer

07/31/23

5 out of 5

Great site

Great site! Hubspot provides great insight and feedback

VC

Valued Customer

07/31/23

5 out of 5

I love the platform and the Hubspot…

I love the platform and the Hubspot support is great.

CT

Chris Tailby

07/31/23

5 out of 5

Very grateful after finding HubSpots…

Very grateful after finding HubSpots online courses for digital entrepreneurs, agencies and online marketing managers. Really helpful, just completed the SEO exam with 59/60 after a little brushing up on my skills. Going to take more courses soon and would recommend / use their paid services when the time comes.

T

ToddB

07/31/23

4 out of 5

I enjoy using Hubspot

I enjoy using Hubspot, it provides me quick access to the information I need. I live in Tasks, but I can easily see company and contact information associated to the deals I'm working on.

VC

Valued Customer

07/31/23

2 out of 5

Expensive for what I got

Expensive for what I got. Many little features that would round out the experience and effectiveness are hidden behind the next paywall. As a small business, I just can't afford to move to the next level and am actively looking for another CRM.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].