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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 721-730 out of 3172

JH

Jeremiah Hamilton

07/30/23

5 out of 5

Fantastic tool for building your…

Fantastic tool for building your business. Powerful enough for businesses of all sizes and easy enough to learn and use that even companies with relatively low tech IQs can take advantage.

VC

Valued Customer

07/30/23

5 out of 5

very user friendly and easy to use

Date of experience: July 31, 2023

VC

Valued Customer

07/30/23

4 out of 5

After using Salesforce for a year

After using Salesforce for a year, HubSpot is actually easier to find what I need, input information and use in general.

CS

Carla Stephens

07/30/23

4 out of 5

I love HubSpot's Marketing Hub and the Sales Hub has made transition back to sales a snap

I really love HubSpot's Marketing Hub and transitioning back into Sales, the Sales Hub has been very helpful and it is an easy interface to use. I do wish there was more data derived from the sales rep emails. Maybe there is a way for AI to help get more useful data for sales teams on content sent, common trends, etc. that improve or don't improve sales rep emails for our company, not industry wide.

MJ

Madison Johnston

07/30/23

4 out of 5

Easy to understand and use

Hubspot is super visual and intuitive...I love the ability to customize reports and dashboards, especially.

AU

Anonymous User

07/28/23

4.5 out of 5

"Great tool- easy to use, useful analytics"

What do you like best about HubSpot Sales Hub? Easy to use and navigate, everything is easily accessible via the various folders. I like that you can create templates/snippets and automated sequences.

JG

Jimit G

07/28/23

4 out of 5

"Best CRM Platform"

What do you like best about HubSpot Sales Hub? Email marketing automation with super tracking details and a great support system to enable sole queries promptly - also, love the UI interace

AU

Anonymous User

07/28/23

4.5 out of 5

"Great tool- easy to use, useful analytics"

What do you like best about HubSpot Sales Hub? Easy to use and navigate, everything is easily accessible via the various folders. I like that you can create templates/snippets and automated sequences.

AG

Anna G

07/28/23

5 out of 5

"Pleasant and well organised."

What do you like best about HubSpot Sales Hub? Allows me to easily organise prospects into categories and make notes etc. What do you dislike about HubSpot Sales Hub?

SM

Sofiane M

07/27/23

5 out of 5

"Very effective to use, and Time efficient"

What do you like best about HubSpot Sales Hub? I think the number of tools you have available. It's really nice when you go a call and you can descrive your results with the dashboard and analytics.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].