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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in June 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3144 reviews

Rating Distribution

Excellent

(2108)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 691-700 out of 3144

CS

Carla Stephens

07/30/23

4 out of 5

I love HubSpot's Marketing Hub and the Sales Hub has made transition back to sales a snap

I really love HubSpot's Marketing Hub and transitioning back into Sales, the Sales Hub has been very helpful and it is an easy interface to use. I do wish there was more data derived from the sales rep emails. Maybe there is a way for AI to help get more useful data for sales teams on content sent, common trends, etc. that improve or don't improve sales rep emails for our company, not industry wide.

VC

Valued Customer

07/30/23

4 out of 5

After using Salesforce for a year

After using Salesforce for a year, HubSpot is actually easier to find what I need, input information and use in general.

VC

Valued Customer

07/30/23

5 out of 5

very user friendly and easy to use

Date of experience: July 31, 2023

JH

Jeremiah Hamilton

07/30/23

5 out of 5

Fantastic tool for building your…

Fantastic tool for building your business. Powerful enough for businesses of all sizes and easy enough to learn and use that even companies with relatively low tech IQs can take advantage.

VF

Victor Furnells

07/30/23

5 out of 5

Happy customer

All in all, Just a great and easy experience beyond other CRM's. Easy to follow instructions and easy to navigate.

MH

Miracle Hallman

07/30/23

5 out of 5

Love Hubspot

Love Hubspot ! Makes my job so much easier

KM

Kaitlyn M

07/30/23

5 out of 5

We absolutely love HubSpots customer…

We absolutely love HubSpots customer service

JG

Jimit G

07/28/23

4 out of 5

"Best CRM Platform"

What do you like best about HubSpot Sales Hub? Email marketing automation with super tracking details and a great support system to enable sole queries promptly - also, love the UI interace

AU

Anonymous User

07/28/23

4.5 out of 5

"Great tool- easy to use, useful analytics"

What do you like best about HubSpot Sales Hub? Easy to use and navigate, everything is easily accessible via the various folders. I like that you can create templates/snippets and automated sequences.

AG

Anna G

07/28/23

5 out of 5

"Pleasant and well organised."

What do you like best about HubSpot Sales Hub? Allows me to easily organise prospects into categories and make notes etc. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].