NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

Add to compare

Starts from $45 / Month when Billed Yearly, also offers free forever plan

Start Free Trial

HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

Are you using HubSpot CRM?

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 691-700 out of 3172

GS

Greg S

08/03/23

4.5 out of 5

"Very easy to use"

What do you like best about HubSpot Sales Hub? I had my first experience using Hubspot last year at a startup. I always though of it as a marketing hub but was blown away by the user experience on the sales hub!

GS

Greg S

08/03/23

4.5 out of 5

"Very easy to use"

What do you like best about HubSpot Sales Hub? I had my first experience using Hubspot last year at a startup. I always though of it as a marketing hub but was blown away by the user experience on the sales hub!

AU

Anonymous User

08/03/23

4.5 out of 5

"Crucial for sales / CS synergy"

What do you like best about HubSpot Sales Hub? It's super easy to search for anything I need. I can quickly pull up company or contact records or even start a communication sequence all from one spot.

DP

Donna P

08/03/23

5 out of 5

"Thumbs up!"

What do you like best about HubSpot Sales Hub? Used different CRM tools before and so far, HubSpot is the best one! Managing my customers' data is a piece of cake. I especially like the ability to select multiple items at the same time.

CW

Charlie W

08/02/23

5 out of 5

"Great CRM!"

What do you like best about HubSpot Sales Hub? It's ease of use and dynamic approach to organising data into a usable and repeatable way What do you dislike about HubSpot Sales Hub?

RK

Rohan Khalid

08/02/23

1 out of 5

Worst chat support I was just…

Worst chat support I was just misconducted via a friend about there business the tone that chat support had on the text was not ethical at all & it's not about I'm picky guy but just that if it was my business I would've had my collogues work & respond to my client bit more professional.

NM

Nicole M

08/02/23

3.5 out of 5

"HubSpot sales"

What do you like best about HubSpot Sales Hub? I like that I can send email sequences to clients. I can also keep clients in a secure data case that I can come back to to look at previous conversations with them.

RB

Robby Boyd

08/02/23

4 out of 5

Very user friendly

Very user friendly! Signing in can be annoying at times but otherwise an overall great experience.

AU

Anonymous User

08/01/23

4.5 out of 5

"Best CRM out there"

What do you like best about HubSpot Sales Hub? Hubspot plays a big part in my company. The user experience is fantastic and allows you create a work flow that suits you. You can make the workflow as granular as you want it.

DT

Danny Tinajero

08/01/23

5 out of 5

Hubspot is the best of the best

Hubspot is the best of the best, we have the Enterprise version and we are always pleasantly surprised with new beta features and how consistent their platform performs with thousands of customers running through automations and follow ups. 💖 Hubspot is top notch!

Free vendor scorecard

Evaluate HubSpot CRM objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score HubSpot CRM against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].