9.1
Spot Score
HubSpot CRM Reviews in June 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.
Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.
Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 681-690 out of 3144
VC
Valued Customer
07/31/23
Expensive for what I got
Expensive for what I got. Many little features that would round out the experience and effectiveness are hidden behind the next paywall. As a small business, I just can't afford to move to the next level and am actively looking for another CRM.
P
Paul
07/31/23
No external help for smaller accounts.
Date of experience: August 01, 2023
VC
Valued Customer
07/30/23
Great tool
Great tool. Very user friendly. Of course it has its glitches at times but it's never taken too long for a glitch to get resolved which is much appreciated.
VC
Valued Customer
07/30/23
Do you listen to clients?
You have literally hundreds of upvotes for adding simple email blocking to meeting links, a feature that already exists in all of your other forms and the response is: [we have no plans to do this....]
GB
Gary Breeds
07/30/23
An effective tool
Hubspot continues to add important features and tools which make our marketing more effective.
VC
Valued Customer
07/30/23
Nickle and Dime Every Feature
We've been a client for three years. Can't tell you how annoying it is to agree to an upgrade thinking you're going to get access to everything advertised, but then they remove a common sense aspects to make you upgrade again. For example we upgraded to be able to customize all the Contact fields BUT if you all your sales team members to have the same arrangement/order of fields, that requires another upgrade. Nothing is straightforward with this company. To boot, upgrading is allowed but ...
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VC
Valued Customer
07/30/23
It's a great way to stay organized
It's a great way to stay organized. I wish that the emailing was better. It will not let me send emails a lot, saying they have bounced, even when it's a reply to someone who has emailed me. It is frustrating for me and our customers. I also wish that you could tie a task specifically to a deal instead of the company in general.
BN
Bob Newsted
07/30/23
Generally Hubspot is a VERY good tool
Generally Hubspot is a VERY good tool, however as a former user of Salesforce, I find there are some significant UI/functionality differences that have caused some stumbling blocks for me, particularly in the reporting/dashboard tools. I don't think the goal should ever be to be as much "like" the competitor as possible, so I don't fault HS for being "different" but there are some limitations around functionality (global filters for dashboards with custom report types) and some slightly ...
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LL
LuvBuds, LLC
07/30/23
Transparent and regular communication…
Transparent and regular communication on the negotiation. And the product is darn good!
MJ
Madison Johnston
07/30/23
Easy to understand and use
Hubspot is super visual and intuitive...I love the ability to customize reports and dashboards, especially.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].