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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 681-690 out of 3172

SA

Stephanie A

08/10/23

4 out of 5

"HubSpot does a great job for small businesses."

What do you like best about HubSpot Sales Hub? I like how user and admin friendly the system is. Everything is straightforward and flows easily. The best part of HubSpot is that is is incredibly simple to setup and use compared to other systems.

TH

Thomas Howcroft

08/08/23

1 out of 5

Cant track any hubspot forms with…

Cant track any hubspot forms with facebook or google. what a joke software, forcing you to use hubspot only.

AU

Anonymous User

08/08/23

4.5 out of 5

"Utilised through work to deal with sponsorship for events"

What do you like best about HubSpot Sales Hub? The interface of the webstie is user-friendly and provides all the functions that I require. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/08/23

5 out of 5

"The backbone of our sales efforts"

What do you like best about HubSpot Sales Hub? I absolutely LOVE the simplicity combined with advanced customization options in the automated workfows. It's very easy to learn how to create workflows from scratch, and it's a massive plus to be able to use our custom properties within them

VC

Valued Customer

08/08/23

5 out of 5

A Force To Be Reckoned With..

The platform is intuitive with a minimum learning curve. We use it for Marketing and are in the process of migrating our Support team. Thus far, everyone has been happy with it. The analytics are incredibly helpful allowing you to share pretty dashboards with executives. I've used the most popular CRM for many years, and HubSpot is superior all around. Their blog and articles are chock full of helpful tips demonstrating their expertise. Teams evaluating the platform will not be disappointed ...

Read more

CO

Connor O

08/08/23

3.5 out of 5

"Hubspot for CRM, phone calls, email cadences."

What do you like best about HubSpot Sales Hub? Hubspot is inexepensive and the calling tool as well as the scheduling tool work very well. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/08/23

4.5 out of 5

"Utilised through work to deal with sponsorship for events"

What do you like best about HubSpot Sales Hub? The interface of the webstie is user-friendly and provides all the functions that I require. What do you dislike about HubSpot Sales Hub?

KO

Kendall O

08/08/23

3.5 out of 5

"Easy to use"

What do you like best about HubSpot Sales Hub? This is a good beginner platform that is easy for everyone to use and a relatively affordable option. It is easy to set up and a simple CRM to use.

AU

Anonymous User

08/05/23

5 out of 5

"HubSpot CRM"

What do you like best about HubSpot Sales Hub? The thing I like best about the HubSpot CRM is the easy UX What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/03/23

4.5 out of 5

"Crucial for sales / CS synergy"

What do you like best about HubSpot Sales Hub? It's super easy to search for anything I need. I can quickly pull up company or contact records or even start a communication sequence all from one spot.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].