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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in June 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3144 reviews

Rating Distribution

Excellent

(2108)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 661-670 out of 3144

AU

Anonymous User

08/05/23

5 out of 5

"HubSpot CRM"

What do you like best about HubSpot Sales Hub? The thing I like best about the HubSpot CRM is the easy UX What do you dislike about HubSpot Sales Hub?

DP

Donna P

08/03/23

5 out of 5

"Thumbs up!"

What do you like best about HubSpot Sales Hub? Used different CRM tools before and so far, HubSpot is the best one! Managing my customers' data is a piece of cake. I especially like the ability to select multiple items at the same time.

AU

Anonymous User

08/03/23

4.5 out of 5

"Crucial for sales / CS synergy"

What do you like best about HubSpot Sales Hub? It's super easy to search for anything I need. I can quickly pull up company or contact records or even start a communication sequence all from one spot.

GS

Greg S

08/03/23

4.5 out of 5

"Very easy to use"

What do you like best about HubSpot Sales Hub? I had my first experience using Hubspot last year at a startup. I always though of it as a marketing hub but was blown away by the user experience on the sales hub!

AU

Anonymous User

08/03/23

4.5 out of 5

"Crucial for sales / CS synergy"

What do you like best about HubSpot Sales Hub? It's super easy to search for anything I need. I can quickly pull up company or contact records or even start a communication sequence all from one spot.

GS

Greg S

08/03/23

4.5 out of 5

"Very easy to use"

What do you like best about HubSpot Sales Hub? I had my first experience using Hubspot last year at a startup. I always though of it as a marketing hub but was blown away by the user experience on the sales hub!

CW

Charlie W

08/02/23

5 out of 5

"Great CRM!"

What do you like best about HubSpot Sales Hub? It's ease of use and dynamic approach to organising data into a usable and repeatable way What do you dislike about HubSpot Sales Hub?

NM

Nicole M

08/02/23

3.5 out of 5

"HubSpot sales"

What do you like best about HubSpot Sales Hub? I like that I can send email sequences to clients. I can also keep clients in a secure data case that I can come back to to look at previous conversations with them.

RB

Robby Boyd

08/02/23

4 out of 5

Very user friendly

Very user friendly! Signing in can be annoying at times but otherwise an overall great experience.

RK

Rohan Khalid

08/02/23

1 out of 5

Worst chat support I was just…

Worst chat support I was just misconducted via a friend about there business the tone that chat support had on the text was not ethical at all & it's not about I'm picky guy but just that if it was my business I would've had my collogues work & respond to my client bit more professional.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].