NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

Add to compare

Starts from $45 / Month when Billed Yearly, also offers free forever plan

Start Free Trial

HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

Are you using HubSpot CRM?

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 651-660 out of 3172

SP

Stacie P

08/24/23

4 out of 5

"Great CRM for Sales with a few preferential updates desired"

What do you like best about HubSpot Sales Hub? HubSpot is a great tool to address companies and contacts separately and create lists to filter out what you'd like to target, and it helps me to organize things to the best of my ability, as needed. I appreciate the fact that I can update templates before they are sent and the ability to arrange sequences for outreach. I like that integration with tools like ZoomInfo can cut the work of updating research data. Some CRMs don't allow this, or it ...

Read more

GH

Grace H

08/24/23

4 out of 5

"Expert advise for all your sales needs!"

What do you like best about HubSpot Sales Hub? Sales hubs guides, Q&A section and AI are so helpful when I am looking for a solution with little time to spare. The answers are always innovative and help our sales team to find new ways to increase productivity.

AM

Affan M

08/24/23

4 out of 5

"Incredibly accessible and useful tool for Sales"

What do you like best about HubSpot Sales Hub? The ease it creates to handle all your leads,their profiles, the email sequences and checking up for followups. The data visualization plays a big role too, along with the entire meetings module is just a blessing

AU

Anonymous User

08/24/23

4 out of 5

"Sales Executive Hubspot review"

What do you like best about HubSpot Sales Hub? The all in one use of being able to create sales sequenes, markeitng emails as well as the automated pipeline creation of deals integrated with our other suite of sales tools.

JW

Jacob W

08/24/23

4 out of 5

"Super intuitive"

What do you like best about HubSpot Sales Hub? Gives me lots of insight on sales and their prospects. Love the interface and how many details are in the site. really easy to use the calling feature and update records

AU

Anonymous User

08/24/23

4 out of 5

"Has helped us build out our sales process"

What do you like best about HubSpot Sales Hub? The ability to issue quotes connected to our stripe account has been super helpful. It's allowed us to keep track of deals, and to attribute sales to the correct person.

LD

lisa d

08/24/23

5 out of 5

"Hits the SPOT"

What do you like best about HubSpot Sales Hub? It is a great place to keep all your leads and deals. What do you dislike about HubSpot Sales Hub?

AM

Amanda M

08/24/23

5 out of 5

"Great tool! Very customizable!"

What do you like best about HubSpot Sales Hub? I love that Hubspot is very user-friendly. We have been able to customize it to fit the needs of our company. The automation you can implement through workflows makes the job so much easier. The workflows are user-friendly and easy to implement to keep all our deals in working order.

AY

Austin Y

08/24/23

3.5 out of 5

"Great CRM"

What do you like best about HubSpot Sales Hub? One of the features i use most is tasks. I am big on follow up, so the tasks are a great way to stay on top of follow up, especially when having thousands of contacts. I also like how I can specify the urgency or type of task.

BM

Brayden M

08/24/23

5 out of 5

"Tracking the hard data"

What do you like best about HubSpot Sales Hub? Being able to track leads and learning how to adjust my outreach methods. What do you dislike about HubSpot Sales Hub?

Free vendor scorecard

Evaluate HubSpot CRM objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score HubSpot CRM against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].