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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 631-640 out of 3172

AU

Anonymous User

08/24/23

4.5 out of 5

"A great experience!"

What do you like best about HubSpot Sales Hub? We love the sequence feature and the ability to integrate plugins, like JustCall. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/24/23

4.5 out of 5

"It´s very useful and easy to use"

What do you like best about HubSpot Sales Hub? Posibility to do Calls, and follow up of my costumers What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/24/23

4.5 out of 5

"Very clean, user-friendly experience with lots of information"

What do you like best about HubSpot Sales Hub? It has been great to use for daily tasks, creating and managing goals, and seeing the progression from day to day, week to week, and month to month. I have never used something quite so comprehensive!

LD

lisa d

08/24/23

5 out of 5

"Hits the SPOT"

What do you like best about HubSpot Sales Hub? It is a great place to keep all your leads and deals. What do you dislike about HubSpot Sales Hub?

MN

Michael N

08/24/23

5 out of 5

"Great experience, better than salesforce their competitor"

What do you like best about HubSpot Sales Hub? Interface, user friendly, simplicity, great for smaller businesses What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/24/23

5 out of 5

"AUTOMIZE YOUR BACK OFFICE WORK IN SALES"

What do you like best about HubSpot Sales Hub? I like that every email ins automatically tracked, as well as all the documents, MNDA, agreemnts signed so you have all the info send and the progress under one single contact linked to a company. Saves a lot of time and keep your work organized

BM

Brayden M

08/24/23

5 out of 5

"Tracking the hard data"

What do you like best about HubSpot Sales Hub? Being able to track leads and learning how to adjust my outreach methods. What do you dislike about HubSpot Sales Hub?

NR

Nicole R

08/24/23

5 out of 5

"Genesis Security"

What do you like best about HubSpot Sales Hub? User friendly and was great when reaching all my contacts! Tasks, emails, reports What do you dislike about HubSpot Sales Hub?

SB

Sam B

08/24/23

4 out of 5

"Generally strong, user friendly product"

What do you like best about HubSpot Sales Hub? Quick and easy to navigate, contact feed and email tracking I've long been a fan of What do you dislike about HubSpot Sales Hub?

TF

Tyler F

08/24/23

5 out of 5

"Great Experience, Easy to use"

What do you like best about HubSpot Sales Hub? I love hubspot because it makes it easy to manage my pipeline, keep new prospects handy and keeps my workflow smooth and clean.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].