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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 611-620 out of 3172

JJ

Joan J

08/24/23

5 out of 5

"Most complete and user-friendly CRM"

What do you like best about HubSpot Sales Hub? It is an intuitive, user-friendly tool that provides everything I need to complete my day-to-day tasks. The sales analytics feature is super helpful in evaluating goals and overall effort.

MT

Mélina T

08/24/23

5 out of 5

"Very useful application to contact prospects."

What do you like best about HubSpot Sales Hub? It is very easy to learn to use and it allows you to have notes for each company as well as recording your calls What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

08/24/23

5 out of 5

"simple, organized, efficient."

What do you like best about HubSpot Sales Hub? It's incredily well-organized. Everything is laid out where you want it, which is really important to me. Quality is great. What do you dislike about HubSpot Sales Hub?

GZ

Gary Z

08/24/23

5 out of 5

"HubSpot is Intuitive and Packed with AI"

What do you like best about HubSpot Sales Hub? I can do my own marketing from the platform and it connects to my Outlook What do you dislike about HubSpot Sales Hub?

NU

Noor u

08/24/23

5 out of 5

"Makes work easy"

What do you like best about HubSpot Sales Hub? it makes it very easy for me to reach out maximum number of people in a very less time, What do you dislike about HubSpot Sales Hub?

SL

Steven L

08/24/23

4 out of 5

"Hubspot CRM review, it has been a pleasure to navigate our company sales process through hubspot."

What do you like best about HubSpot Sales Hub? I like the user friendly dashboard and ability to navigate through leads effortlessly. What do you dislike about HubSpot Sales Hub?

HB

Hennie B

08/24/23

4.5 out of 5

"It's very helpful I was able to manage my work on time"

What do you like best about HubSpot Sales Hub? it's great in making tickets doing some tasks What do you dislike about HubSpot Sales Hub?

AM

Ashay M

08/24/23

4.5 out of 5

"THE BEST OF ALL CRM SOFTWARES"

What do you like best about HubSpot Sales Hub? I can review recordings and can hear the actuals and plan my strategies accordingly. It helps me to prioritize my leads and focus the same on the given month.

AM

Alberto M

08/24/23

4.5 out of 5

"A Game-Changer for Sales Processes"

What do you like best about HubSpot Sales Hub? I've been using HubSpot Sales Hub for several years now, and I must say, it has been a game-changer for my sales team and me. This platform has revolutionized the way we approach sales, making our processes more efficient, effective, and organized.

BB

Bryce B

08/24/23

4.5 out of 5

"Bryce Bullock: Gov Tech Sales Rep who has used hubspot everyday for four months"

What do you like best about HubSpot Sales Hub? The amount of context I can put into Hubspot is incredible. It allows me to reference everything on calls. I'm impressed by accessibility.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].