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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 541-550 out of 3172

AL

Andrea L

09/07/23

5 out of 5

"Best product for any business!"

What do you like best about HubSpot Sales Hub? Ease of onboarding and customizations. Reportng capabilities for all sales activities and engagements. User friendly interface.

JQ

Jennifer Q

09/07/23

5 out of 5

"Easy to use CRM"

What do you like best about HubSpot Sales Hub? Love the ease of using HubSpot Sales Hub. The support and HubSpot Academy are amazing What do you dislike about HubSpot Sales Hub?

CG

Chelsea G

09/07/23

5 out of 5

"Using HubSpot for over 10 years"

What do you like best about HubSpot Sales Hub? First and foremost it would be a miss if I didn't talk about how much the platform has evolved over the years. The emphasis to constantly keep the platform fresh, user friendly, and helpful to sales is refreshing. The new prospecting tool has my SDR team more efficient, making connections, and performing their outreach responsibilities at a higher pace. The reporting functionality has allowed sales managers to stay up to date on what's ...

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SS

Shane S

09/07/23

5 out of 5

"Fast, intuitive, and brings the tasks and info you need to the front"

What do you like best about HubSpot Sales Hub? Ease of use--fast, simple and smart. New prospects screen brings a whole new view not seen in CRM. Reduces amount of data entry--powerful automation. Great reporting.

HL

Heather L

09/07/23

4.5 out of 5

"HubSpot is great!"

What do you like best about HubSpot Sales Hub? I love being able to visualize the deals in the stages. We call it the Waffle View vs. the Pancake View. What do you dislike about HubSpot Sales Hub?

SL

Simon L

09/07/23

5 out of 5

"The best sales platform to manage client experience and deal management"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub helps us manage all of our sales operations and automate workflows which helps us do more with less. It's easy to use, the deployment is quick and the results are powerful. Our clients loves the platform because the quick wins are obvious. It's also a platform that is easy to use.

AP

Alexia P

09/07/23

5 out of 5

"Finally a CRM our sales team actually uses!"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub makes it easy for our team to manage their sales processes, and allows us to enforce our processes for better data, and better outcomes. There's always a learning curve, but our sales team was able to make good use of HubSpot quickly and are all actually using it. We're at 100% adoption on our team, which is incredible for us!

JD

John D

09/07/23

5 out of 5

"Sales Hub is Awesome"

What do you like best about HubSpot Sales Hub? The ability to customize deals, setup a workflow that meets our sales needs and have all of our information in one place, connected with our CRM records.

MR

Marco R

09/07/23

5 out of 5

"High adoption"

What do you like best about HubSpot Sales Hub? Ha una interfaccia molto user friendly e l'utilizzo e' molto intuitivo. L'integrazione nativa con googlw workspace e microsoft 365 funziona benissimo e semplifica la vita del commerciale

AK

Adam K

09/07/23

5 out of 5

"HubSpot Has Gotten Our Seasoned Salespeople into the 21st Century"

What do you like best about HubSpot Sales Hub? From prospecting to qualifying to working a prospect through the sales process to closing the deal, HubSpot Sales Hub allows our entire sales story to be viewable in one location.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].