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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 531-540 out of 3172

AU

Anonymous User

09/07/23

4 out of 5

"Customer Relationship"

What do you like best about HubSpot Sales Hub? HubSpot is great because I can see all customer touchpoints in one place. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/07/23

4 out of 5

"easiest platform to use, easy to maintain"

What do you like best about HubSpot Sales Hub? ease if use, customization, customer service What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/07/23

4.5 out of 5

"Sales Hub como una buena herramienta"

What do you like best about HubSpot Sales Hub? Su facilidad para entender funciones y orden para reportar actividades de venta y organización de asesores comerciales What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/07/23

5 out of 5

"Using Sales Hub had facilitated ease, efficiency, and a higher productivity"

What do you like best about HubSpot Sales Hub? Ease of access for the team and efficiency that is facilitated. What do you dislike about HubSpot Sales Hub?

TJ

Taylor J

09/07/23

5 out of 5

"Guaranteed success for our small sales team."

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub provides the aspects needed for success within our sales team. It provides deep insights, easy activity tracking, and a fast track to follow along with all of our (potentional) deals. Also, a seamless way to ensure follow-up with prospects, customers, and everyone in between,

AU

Anonymous User

09/07/23

5 out of 5

"Great product"

What do you like best about HubSpot Sales Hub? I think it is very user friendly and highky customizable to your organization What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/07/23

5 out of 5

"Great Experience with New Features"

What do you like best about HubSpot Sales Hub? So easy to use and now that they're realeasing a bunch of new customizable features and AI, I'm excited to compete with Salesforce.

SM

Skott M

09/07/23

5 out of 5

"Sales tools that open more pathways"

What do you like best about HubSpot Sales Hub? Sales Hub allows sales teams work more effitiently with the same goals in mind. The pipelines provide real-time understanding of where each of their clients are in the sales process, tasks help them stay on top of there prospects, and reporting give sales leaders the data they need to help them grow revenue.

NB

Nathan B

09/07/23

5 out of 5

"HubSpot Sales Hub allows our company to track leads from ideation to conversion"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub allows my company to track clients from the moment they come in contact with our external efforts to conversion through our sales professionals.

JS

Jennifer S

09/07/23

3.5 out of 5

"Good - but could be better."

What do you like best about HubSpot Sales Hub? What I appreciate most about HubSpot Sales is the ability for any member of the team to have the capability to access centralized information, and the ease of interoperability when syncing emails and outreach.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].