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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in June 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3144 reviews

Rating Distribution

Excellent

(2108)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 491-500 out of 3144

AU

Anonymous User

09/07/23

4 out of 5

"My HubSpot Journey"

What do you like best about HubSpot Sales Hub? I love the way that I can follow a deal in HubSpot and follow up with client who are in that pipeline. The ability to add automation and workflows enables me to work smarter not harder.

AU

Anonymous User

09/07/23

4 out of 5

"User friendly, helps organize our teams"

What do you like best about HubSpot Sales Hub? Ability to sequence and build out playbooks What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/07/23

4 out of 5

"Customer Relationship"

What do you like best about HubSpot Sales Hub? HubSpot is great because I can see all customer touchpoints in one place. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/07/23

4 out of 5

"easiest platform to use, easy to maintain"

What do you like best about HubSpot Sales Hub? ease if use, customization, customer service What do you dislike about HubSpot Sales Hub?

NB

Nathan B

09/07/23

5 out of 5

"HubSpot Sales Hub allows our company to track leads from ideation to conversion"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub allows my company to track clients from the moment they come in contact with our external efforts to conversion through our sales professionals.

JK

Jon K

09/07/23

5 out of 5

"Great product for Sales Team with high adoption"

What do you like best about HubSpot Sales Hub? I love the user interface and the user friendly navigating for technical and non-technical users alike. What do you dislike about HubSpot Sales Hub?

KT

Katelyn T

09/07/23

5 out of 5

"HubSpot is a dream come true"

What do you like best about HubSpot Sales Hub? HubSpot is user-friendly and has a community that makes it easy to get answers to questions. What do you dislike about HubSpot Sales Hub?

PS

Phillip S

09/07/23

5 out of 5

"Amazing tools, huge advocate!!"

What do you like best about HubSpot Sales Hub? HubSpot sales hub is extrememly robust and the more you personalize and customize, the more useful the tool will be for you. I've implemented HubSpot for 4+ companies and never had anyone be disappointed with the features and functionality. If you can impress a VP of Sales that's been using Salesforece for 20 years, then you know it's a good tool.

DB

Daniel B

09/07/23

5 out of 5

"Director of Strategy"

What do you like best about HubSpot Sales Hub? SalesHub allows us keep track of our daily tasks and followups. It is an incredible organzational tool with customized reporting.

AK

Adam K

09/07/23

5 out of 5

"HubSpot Has Gotten Our Seasoned Salespeople into the 21st Century"

What do you like best about HubSpot Sales Hub? From prospecting to qualifying to working a prospect through the sales process to closing the deal, HubSpot Sales Hub allows our entire sales story to be viewable in one location.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].