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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 481-490 out of 3172

HM

Helen M

09/08/23

4 out of 5

"HubSpot rocks!"

What do you like best about HubSpot Sales Hub? How easy it is to use as a user but also as an admin What do you dislike about HubSpot Sales Hub?

SC

Sean C

09/08/23

4 out of 5

"Powerful - but don't customize too much"

What do you like best about HubSpot Sales Hub? Visualisation is great, easy for teams to pick up - easy to pull data into What do you dislike about HubSpot Sales Hub?

MC

Mark C

09/08/23

4 out of 5

"Hubspot Sales Hub provides a slew of necessary features"

What do you like best about HubSpot Sales Hub? Hubspot Sales Hub offers a fantastic email integration and a meeting platform that is built directly into O365 or anywhere you house your calendar and tracking.

MD

Mary D

09/08/23

5 out of 5

"Hubspot Review"

What do you like best about HubSpot Sales Hub? The staff, was amazing - really understood the importance of growning with busines. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/08/23

5 out of 5

"Pretty Great"

What do you like best about HubSpot Sales Hub? It makes keeping track of my information easy What do you dislike about HubSpot Sales Hub?

TC

Tiffany C

09/08/23

5 out of 5

"Best of Breed"

What do you like best about HubSpot Sales Hub? Everything is connected and all in one place. I can see what a customer has viewed from our marketing team and also how things are going in the service area.

AU

Anonymous User

09/08/23

5 out of 5

"Simple, easy to use Sales management tool"

What do you like best about HubSpot Sales Hub? It's very easy to implement and extremely customisable. The addition of workflows, sequences and scoring allows us to get a CRM that truly relfects how our business operates.

JW

James W

09/08/23

5 out of 5

"Closed 1.2m in a week"

What do you like best about HubSpot Sales Hub? I like how SalesHub enables so much automatation, The best thing is we can pivot and change direction so quickly because it requires no code and no developers. I automated a whole customer journey in a week that was worth 1.2m to our business.

AT

Andres T

09/08/23

5 out of 5

"A smart way to manage your business"

What do you like best about HubSpot Sales Hub? Tha fact that I can be more productive with my team and my time What do you dislike about HubSpot Sales Hub?

RA

Richardson A

09/08/23

5 out of 5

"fantastic information"

What do you like best about HubSpot Sales Hub? the staff at the sales hub were so informative, with answering all of our question and pinpointing all our needs to explain why hubspot would be of benefit to us. Amazing !!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].