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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 481-490 out of 3172

SC

Sean C

09/08/23

4 out of 5

"Powerful - but don't customize too much"

What do you like best about HubSpot Sales Hub? Visualisation is great, easy for teams to pick up - easy to pull data into What do you dislike about HubSpot Sales Hub?

DM

diego m

09/08/23

4.5 out of 5

"great crm to adapt our admissions process to a sales funnel"

What do you like best about HubSpot Sales Hub? you can customize it and create your own properties What do you dislike about HubSpot Sales Hub?

MC

Mark C

09/08/23

4 out of 5

"Hubspot Sales Hub provides a slew of necessary features"

What do you like best about HubSpot Sales Hub? Hubspot Sales Hub offers a fantastic email integration and a meeting platform that is built directly into O365 or anywhere you house your calendar and tracking.

MT

Molly T

09/08/23

3.5 out of 5

"I enjoy the platform, very user friendly but i wish best practices were more clear"

What do you like best about HubSpot Sales Hub? sequencing, company profile, customization What do you dislike about HubSpot Sales Hub?

BR

bruno r

09/08/23

3.5 out of 5

"I have a little experience"

What do you like best about HubSpot Sales Hub? It's easy to use and i can control my agents What do you dislike about HubSpot Sales Hub?

RC

Renan C

09/08/23

4.5 out of 5

"Best CRM but expensive"

What do you like best about HubSpot Sales Hub? I really enjoy how easy is to connect sales reps and to follow through all activies. Sequences are the best feature. What do you dislike about HubSpot Sales Hub?

CH

charles h

09/08/23

4.5 out of 5

"THE BEST"

What do you like best about HubSpot Sales Hub? THE BEST software in the world and i hightlig recomend What do you dislike about HubSpot Sales Hub?

OL

Oliver L

09/08/23

5 out of 5

"Sales Hub Is a Game Changer"

What do you like best about HubSpot Sales Hub? Sales Hub enables our clients to execute sales activities in a more efficient and productive manner than other CRMs. Salesforce can be crowded and ugly, whereas HubSpot Sales CRM makes things easy to understand.

AU

Anonymous User

09/08/23

5 out of 5

"Pretty Great"

What do you like best about HubSpot Sales Hub? It makes keeping track of my information easy What do you dislike about HubSpot Sales Hub?

TC

Tiffany C

09/08/23

5 out of 5

"Best of Breed"

What do you like best about HubSpot Sales Hub? Everything is connected and all in one place. I can see what a customer has viewed from our marketing team and also how things are going in the service area.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].