NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

Add to compare

Starts from $45 / Month when Billed Yearly, also offers free forever plan

Start Free Trial

HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

Are you using HubSpot CRM?

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 471-480 out of 3172

SG

Sean Griffin

09/14/23

1 out of 5

Locked me into a 12 month contract…

Locked me into a 12 month contract without my knowledge. It was in the fine print of what I thought was a monthly subscription that I could cancel at any time. After being completely frustrated for 6 months trying to overcome all the shortcomings of this software - and paying $11,000+ USD - I have been trying to cancel for 2 months now and today this horrible company charged me ANOTHER $3300+ and refuses to cancel my subscription. Complete BS. Whatever you do, do not sign up for this ...

Read more

C

CHIM

09/13/23

1 out of 5

BEWARE!-HUSPOT WILL DELETE ALL YOUR CONTACTS & CAMPAIGNS WITHOUT WARNING

Due to a long term illness I was not using Hubspot for 'OVER A YEAR' and later I received an email 'TO SIGN IN SO THE ACCOUNT IS NOT DELETED' > that I did! Guess what - still 'ALL OUR CONTACTS/ 1 YEAR WORTH EMAIL CAMPAIGNS/ INVESTMENT' DELETED 'WITHOUT' any warning When I called Hubspot, they at first apologised and that will investigate this 'TECHNICAL ERROR' > NOTHING WAS INVESTIGATED I emailed with all supporting information - RAISED COMPLAINT: ignored & no action taken SUMMARY: ...

Read more

AU

Anonymous User

09/12/23

5 out of 5

"Comprehensive and User-Friendly CRM Solution"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub provides a comprehensive range of tools that significantly improve the sales process. The platform's user-friendly design makes it simple to handle leads, measure interactions, and cultivate connections with prospective clients. The seamless integration with the HubSpot CRM is one of the highlight features, allowing you a single view of all customer interactions and data. The email monitoring and templates are quite useful, ...

Read more

JC

Jordan C

09/12/23

5 out of 5

"Best CRM we have used"

What do you like best about HubSpot Sales Hub? Ease of use was a big talking point for my business and we decided to give Hubspot a go as it was a new piece of software we hadnt come across but we are very glad we did as we are now using it everyday and run the business through it. I would recommend Hubspot to anyone.

TB

Tabre Buckner

09/10/23

5 out of 5

Over the past few years

Over the past few years, I've leveraged HubSpot for our Customer Success endeavors, the impact has been nothing short of remarkable. HubSpot has not only streamlined our processes but also helped keep us organized and consistent along with being well-informed about the status of our department and its integration with other teams. One standout feature is the user-friendly interface, which has proven to be a significant advantage. Whether it's harnessing the power of automation, managing ...

Read more

AM

Aaron M

09/08/23

5 out of 5

"Head of Business Development"

What do you like best about HubSpot Sales Hub? The meeting calendar link is a great feature. Sequences are great too.

SA

Shant A

09/08/23

4.5 out of 5

"Great way to stay on top of deals"

What do you like best about HubSpot Sales Hub? Integration with different 3rd party apps including G2, slack, etc What do you dislike about HubSpot Sales Hub?

MD

Mary D

09/08/23

5 out of 5

"Hubspot Review"

What do you like best about HubSpot Sales Hub? The staff, was amazing - really understood the importance of growning with busines. What do you dislike about HubSpot Sales Hub?

RB

roberta b

09/08/23

4 out of 5

"Amazing Plataform"

What do you like best about HubSpot Sales Hub? Helps to improve our business. Easy to use. The hubspot team on my company is very enthusiastic in working on plataform and helping company to achieve their goals

HM

Helen M

09/08/23

4 out of 5

"HubSpot rocks!"

What do you like best about HubSpot Sales Hub? How easy it is to use as a user but also as an admin What do you dislike about HubSpot Sales Hub?

Free vendor scorecard

Evaluate HubSpot CRM objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score HubSpot CRM against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].