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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in June 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3144 reviews

Rating Distribution

Excellent

(2108)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 451-460 out of 3144

AU

Anonymous User

09/08/23

5 out of 5

"Simple, easy to use Sales management tool"

What do you like best about HubSpot Sales Hub? It's very easy to implement and extremely customisable. The addition of workflows, sequences and scoring allows us to get a CRM that truly relfects how our business operates.

TC

Tiffany C

09/08/23

5 out of 5

"Best of Breed"

What do you like best about HubSpot Sales Hub? Everything is connected and all in one place. I can see what a customer has viewed from our marketing team and also how things are going in the service area.

AU

Anonymous User

09/08/23

5 out of 5

"Pretty Great"

What do you like best about HubSpot Sales Hub? It makes keeping track of my information easy What do you dislike about HubSpot Sales Hub?

JS

Josh S

09/08/23

5 out of 5

"Great!"

What do you like best about HubSpot Sales Hub? Organizing sales info and deals for prospects What do you dislike about HubSpot Sales Hub?

CH

charles h

09/08/23

4.5 out of 5

"THE BEST"

What do you like best about HubSpot Sales Hub? THE BEST software in the world and i hightlig recomend What do you dislike about HubSpot Sales Hub?

RC

Renan C

09/08/23

4.5 out of 5

"Best CRM but expensive"

What do you like best about HubSpot Sales Hub? I really enjoy how easy is to connect sales reps and to follow through all activies. Sequences are the best feature. What do you dislike about HubSpot Sales Hub?

DM

diego m

09/08/23

4.5 out of 5

"great crm to adapt our admissions process to a sales funnel"

What do you like best about HubSpot Sales Hub? you can customize it and create your own properties What do you dislike about HubSpot Sales Hub?

SC

Sean C

09/08/23

4 out of 5

"Powerful - but don't customize too much"

What do you like best about HubSpot Sales Hub? Visualisation is great, easy for teams to pick up - easy to pull data into What do you dislike about HubSpot Sales Hub?

BR

bruno r

09/08/23

3.5 out of 5

"I have a little experience"

What do you like best about HubSpot Sales Hub? It's easy to use and i can control my agents What do you dislike about HubSpot Sales Hub?

MT

Molly T

09/08/23

3.5 out of 5

"I enjoy the platform, very user friendly but i wish best practices were more clear"

What do you like best about HubSpot Sales Hub? sequencing, company profile, customization What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].