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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 441-450 out of 3172

AU

Anonymous User

09/21/23

5 out of 5

"Hub Spot has been a great tool to keep me organized."

What do you like best about HubSpot Sales Hub? The organization and how customizable it is. What do you dislike about HubSpot Sales Hub?

BC

Brenda C

09/21/23

5 out of 5

"Amazing CRM to help convert and speak to customers!"

What do you like best about HubSpot Sales Hub? I like that I can email our customers direclty from within hubspot and how I can have tons of different templates for each email. I also love the chat feature hubspot has!

AJ

Alvin J

09/21/23

5 out of 5

"Hubspot review- A great sales tool I ever used"

What do you like best about HubSpot Sales Hub? I like Hubspot as it makes my sales process automated. I can track my team performance quickly using HubSpot. What do you dislike about HubSpot Sales Hub?

ST

Stefan T

09/21/23

5 out of 5

"Lovely Platform"

What do you like best about HubSpot Sales Hub? I love the fact that tasks make my work flow so easily to organize my day. Without it, I don't know how I would keep in touch with so many prospects and clients.

ER

Elyn R

09/21/23

5 out of 5

"Truly all in one - from marketing, to sales, to success, and support."

What do you like best about HubSpot Sales Hub? Sales Hub is designed for sales reps to have the tools they need to perform the best-- and to make their jobs easier. Too often, some of the old-school CRM platforms are perceived by reps as a tool they are forced to use to roll up data. Also, because Sales Hub includes simple quote generation, price books, playbooks, sales analytics, and cadences all in one place, it is far more usable than disparate systems. And finally, updates and new ...

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MF

Max F

09/21/23

5 out of 5

"Growing Every Day!"

What do you like best about HubSpot Sales Hub? Hubspot has been adding products every single day! I just got back from inbound fest Hubspot show. Wow can't wait to see what comes next!

SD

Shawn D

09/21/23

5 out of 5

"Very helpful and User friendly tool"

What do you like best about HubSpot Sales Hub? The Courses offered and how Hubspot works What do you dislike about HubSpot Sales Hub?

NA

Nicolas A

09/21/23

5 out of 5

"Very organized platform"

What do you like best about HubSpot Sales Hub? Managing emails, and calls and keeping track of all activities. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/21/23

5 out of 5

"Efficient CRM processes for sales success!"

What do you like best about HubSpot Sales Hub? During my short time with HubSpot, it has already proven its worth! A very clean and efficient CRM to staying on top of my many sales activites and processes through out the day. I have use many CRMs throughout my sales career and I would rank this at the top!

JK

James K

09/21/23

5 out of 5

"Very easy to use and super effective"

What do you like best about HubSpot Sales Hub? I love how every metric is tracked so we can use that data to make certain adjustments for our marketing department. The fact that multiple users can access and make changes to it makes sure that all people involved in a particaular prosepct are up to date on the progress of that job.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].