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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 431-440 out of 3172

AU

Anonymous User

09/21/23

4.5 out of 5

"Maximizes efficiency - time and effort!"

What do you like best about HubSpot Sales Hub? So many options for increased productivity. Love use of snippets and seamless integration of emails with lead records. Creating tasks and automated reminders especially useful.

AA

André Anthony P

09/21/23

4.5 out of 5

"The HubSpot experience"

What do you like best about HubSpot Sales Hub? Our firm uses Hubspot on a daily basis when it comes to managing our sales pipeline. The management team frequently looks into dashboard/reports to see how well the sales team is performing. Hubspot has plenty of app integrations you could utilize that would make your workflow more seamless (from intent lead generation and database solutions to your everyday workspace apps). As a user, it's easy to understand the use of contact forms and easy ...

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RS

Rosella S

09/21/23

4.5 out of 5

"Sales Rep"

What do you like best about HubSpot Sales Hub? contacts description and can call and email What do you dislike about HubSpot Sales Hub?

EM

Edward M

09/21/23

4.5 out of 5

"Hubspot review"

What do you like best about HubSpot Sales Hub? I like the ability to be able to store all my contacts effectively and track the email opens. This changes my sales strategy and gives me an indication of which direction to go in when following up to contacts.

AU

Anonymous User

09/21/23

4 out of 5

"One of the best CRMs for sales!"

What do you like best about HubSpot Sales Hub? Love that i can do calls, send emails, and create sequences all in one platform! What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/21/23

4 out of 5

"Great experience from day 1. Easy to follow and stay organized"

What do you like best about HubSpot Sales Hub? Sequences have been fantastic and a time saver. The ease to set up was way better than expected What do you dislike about HubSpot Sales Hub?

RL

Rey L

09/21/23

4 out of 5

"Nifty little CRM that has everything"

What do you like best about HubSpot Sales Hub? The amount of analytics that's included and the data backup What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/21/23

4 out of 5

"Does everything I need it to!"

What do you like best about HubSpot Sales Hub? Its so incredibly well-organized. I have tried other CRMs before, and nothing beats the effectiveness of HS for me. It is very easily implementable into your organization's workflow. I haven't personally used their customer support, but i've heard nothing but great things. Great feature set, and it is part of my everyday use.

AR

Alana R

09/21/23

5 out of 5

"Amazing"

What do you like best about HubSpot Sales Hub? It's easy to learn & is very user friendly to all! What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/21/23

5 out of 5

"Better than Salesforce"

What do you like best about HubSpot Sales Hub? Customer Success is always immediate and support articles very helpful. Very easy to navigate and create reports, sequences, templates.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].