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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in November 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 421-430 out of 3172

MD

Molly D

09/21/23

4.5 out of 5

"Multifunctional and Endlessly Useful"

What do you like best about HubSpot Sales Hub? The deal pipeline in Hubspot makes keeping track of potential clients an absolute breeze. From a managers point of view, it also allows me to follow my teams progress

SS

Shahzaib S

09/21/23

4.5 out of 5

"Using hubspot as an Account Executive"

What do you like best about HubSpot Sales Hub? The automation part makes it so much easier for me to do mass reach outs and being able to track opened email activities helps a lot with qualifying clients.

JV

JC V

09/21/23

4 out of 5

"HubSpot user experience"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub is user friendly and has proven to be a quality product. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/21/23

3 out of 5

"HubSpot Sales is definitely getting better"

What do you like best about HubSpot Sales Hub? The new Prospecting dashboard has been really useful to keep track of my pipeline and the sequences I have running. I am also really happy with the new Sequences setup. Now, they provide more analytics per sequence but also per email within each sequence. The analytics have helped me determine which is the best messaging and which are the emails that need improvement.

AU

Anonymous User

09/21/23

4 out of 5

"HubSpot makes my Sales life easy."

What do you like best about HubSpot Sales Hub? The most helpful part of HubSpot Sales Hub is the task section. This section allows me to easily filter through leads that match my goals. I use Tasks every day. Another helpful feature of HubSpot is the Deal section. This section helps keep all of my ongoing deals in order and helps me visualize my sales pipeline.

AU

Anonymous User

09/21/23

4 out of 5

"great tool for mass communication with clients"

What do you like best about HubSpot Sales Hub? Easy to create sequences that automate communications with a very large number of prospects What do you dislike about HubSpot Sales Hub?

MQ

Mark Q

09/21/23

3.5 out of 5

"Recently started using HubSpot Sales Hub"

What do you like best about HubSpot Sales Hub? It is a powerful general CRM and sales engine which is quite user friendly What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/21/23

4 out of 5

"Good ROI product for starter sales teams"

What do you like best about HubSpot Sales Hub? - Easy to understand and setup - Can do most things which Salesforce does

AU

Anonymous User

09/21/23

4 out of 5

"implementing hubspot for a startup saas business selling to the hospitality industry"

What do you like best about HubSpot Sales Hub? Compared to salesforce, I like how easy it is to organize deals into different stages, as well as set follow-ups after sending emails/making notes. This workflow increased productivity and made it easier to plan my day.

QP

qm piracha

09/21/23

1 out of 5

Please do not waste time Hubspot never worth to the time you spending

Hi, I have known about this platform for a long but I use it today for my business and found it a useless time wasting platform, too many useless configuration and information requests for registering a free test account, I spent 3 hours creating an email campaign using my personal Booking app clients offering them to come back for the new services to my site, I used my business email for registration and uploaded my 2000 business clients' emails when I submitted the email campaign and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].