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9.1

Spot Score

HubSpot CRM - CRM Software

HubSpot CRM Reviews in June 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3144 reviews

Rating Distribution

Excellent

(2108)

Very Good

(679)

Good

(84)

Poor

(40)

Terible

(233)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

  • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

  • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 401-410 out of 3144

AU

Anonymous User

09/21/23

4 out of 5

"implementing hubspot for a startup saas business selling to the hospitality industry"

What do you like best about HubSpot Sales Hub? Compared to salesforce, I like how easy it is to organize deals into different stages, as well as set follow-ups after sending emails/making notes. This workflow increased productivity and made it easier to plan my day.

JV

JC V

09/21/23

4 out of 5

"HubSpot user experience"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub is user friendly and has proven to be a quality product. What do you dislike about HubSpot Sales Hub?

RL

Rey L

09/21/23

4 out of 5

"Nifty little CRM that has everything"

What do you like best about HubSpot Sales Hub? The amount of analytics that's included and the data backup What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/21/23

4 out of 5

"Good ROI product for starter sales teams"

What do you like best about HubSpot Sales Hub? - Easy to understand and setup - Can do most things which Salesforce does

AU

Anonymous User

09/21/23

4 out of 5

"great tool for mass communication with clients"

What do you like best about HubSpot Sales Hub? Easy to create sequences that automate communications with a very large number of prospects What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/21/23

4 out of 5

"One of the best CRMs for sales!"

What do you like best about HubSpot Sales Hub? Love that i can do calls, send emails, and create sequences all in one platform! What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

09/21/23

4 out of 5

"Does everything I need it to!"

What do you like best about HubSpot Sales Hub? Its so incredibly well-organized. I have tried other CRMs before, and nothing beats the effectiveness of HS for me. It is very easily implementable into your organization's workflow. I haven't personally used their customer support, but i've heard nothing but great things. Great feature set, and it is part of my everyday use.

AU

Anonymous User

09/21/23

4.5 out of 5

"Maximizes efficiency - time and effort!"

What do you like best about HubSpot Sales Hub? So many options for increased productivity. Love use of snippets and seamless integration of emails with lead records. Creating tasks and automated reminders especially useful.

EM

Edward M

09/21/23

4.5 out of 5

"Hubspot review"

What do you like best about HubSpot Sales Hub? I like the ability to be able to store all my contacts effectively and track the email opens. This changes my sales strategy and gives me an indication of which direction to go in when following up to contacts.

BK

Bitthal K

09/21/23

4.5 out of 5

"Amazing tool to deal with multiple projects for a single company at the same time"

What do you like best about HubSpot Sales Hub? There are several good points about hubspot like its reports, tasks management and above all deals/projects management - whcih makes life easy while working.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].