9.1
SpotScore

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 391-400 out of 3172
AU
Anonymous User
10/05/23
"Easy to use and flows as an opportunity into NetSuite"
What do you like best about HubSpot Sales Hub? Flows into NetSuite as an opportunity which is great for creating orders What do you dislike about HubSpot Sales Hub?
TV
Tina V
10/05/23
"Hubspot is a great CRM for a sales team"
What do you like best about HubSpot Sales Hub? I like the marketing that hubspot sales provides. It is easy to use and navigate. What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
10/04/23
"Easy To Integrate"
What do you like best about HubSpot Sales Hub? Hubspot's ease of use and compatibility with Salesforce was a big reason why we originally implemented it in 2018. We havent even considered another option because Hubspot has been amazing for us. The two systems sync almost flawlessly and whenever we have issues, the customer support team does wonders. Highly reccomend Hubspot Sales Hub.
KK
Kruti K
10/02/23
"Its very intuitive"
What do you like best about HubSpot Sales Hub? Its very easy to use , understand the customer history, track all my clients What do you dislike about HubSpot Sales Hub?
AU
Anonymous User
10/02/23
"Modern Way of Prospecting"
What do you like best about HubSpot Sales Hub? My favorite tool is the Prospecting (beta) feature. it's really helpful to see the progress of all the sequences I'm running, activity, and overdue/upcoming tasks.
TH
Tom Hogans
10/01/23
Really frustrating sales process
Really bad sales reps. I don't know who is running the sales team there, but they literally are chasing away customers trying to give them money. It's impossible to get any support when trying to set up a paid account.
J
Jake
10/01/23
The capabilities are nearly endless, except
The capabilities are nearly endless, except, the software has a rather annoying feature. If you don't click the "SAVE" button, nearly all of your changes will be lost, without a prompt asking you do you want to save your changes. You would think that clicking "Apply" to the changes would save it, but you would be wrong. You would think that maybe have the save button in the same location would be a good idea too, but nope, not with HubSpot. My advice would be to try to automate EVERYTHING ...
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JW
Jenny Wilson
09/30/23
They only care to get your money. No help.
First, we had to deal with a lady who was only interested in getting her comission, and was not even hiding it. When we first signed up, we did it in a way she would not be getting her comission, so we had to close our account and sign up again, just to that she gets her cut. She took advantage of us not knowing better, and sold us things we did not need. One of them was their "onboarding" service. It was so awful we did not even use up all the time we paid for. Instead of a "customized ...
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AU
Anonymous User
09/29/23
"HubSpot"
What do you like best about HubSpot Sales Hub? Reporting, connecting multiple contacts and companies to activities, customization What do you dislike about HubSpot Sales Hub?
DM
Daniel M
09/28/23
"Very Helpful with sales navigation"
What do you like best about HubSpot Sales Hub? Task Management, Email integration and tracking, Call integration, and many more. What do you dislike about HubSpot Sales Hub?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].