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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 371-380 out of 3172

AU

Anonymous User

10/24/23

5 out of 5

"I use hubspot every day to effectively manage our customer base via automation or manual tasks."

What do you like best about HubSpot Sales Hub? - tasks functionality is great - automation to track deals and oppurtunities is very useful during our sales meetings

DD

Dominick D

10/24/23

5 out of 5

"Hubspot is THE best"

What do you like best about HubSpot Sales Hub? Ease of use, straight forward inputting data. Perfect all-in-one CRM system. Ive been using Hubspot fopr many years and this is just the best.

MM

Mantra Manan S

10/23/23

4 out of 5

"For every mid-sized B2B startup"

What do you like best about HubSpot Sales Hub? 1. Relatively straightforward to set up and understand 2. Immensely powerful

KP

Kris P

10/22/23

4 out of 5

"Hubspot for sales role"

What do you like best about HubSpot Sales Hub? Hubspot provides simple workflows for sales that you can also customize to match your needs What do you dislike about HubSpot Sales Hub?

DP

Dheeraj P

10/21/23

4.5 out of 5

"Hubspot Sales is one stop solution for your sales related problems"

What do you like best about HubSpot Sales Hub? Hubspot sales make it easy to maintain all the contacts and track them. It is easy to follow up, create tasks, and automate most of the sales cycle. You can track all the conversations and know when the prospect has opened your email.

NP

Nisarg P

10/18/23

3.5 out of 5

"Best CRM tool if you want to combine inbound and outbound Sales efforts"

What do you like best about HubSpot Sales Hub? - seamless contacts integrations to deal with. - you can integrate both sales and marketing things in one go

AG

Arun G

10/18/23

5 out of 5

"The best CRM for startups and small companies"

What do you like best about HubSpot Sales Hub? The quality and the refinement for the product is out of the ordinary and sets a benchmark for competition What do you dislike about HubSpot Sales Hub?

SM

Steve Martin

10/18/23

2 out of 5

VERY Expensive, Inflexible Platform

VERY expensive platform that gets more so every year. Cumbersome integrations with critical systems like Salesforce, and a reporting module that is less than useful. Wish we'd stayed with Eloqua.

AU

Anonymous User

10/17/23

5 out of 5

"SDR"

What do you like best about HubSpot Sales Hub? Filters are the bestBut, to be honest, by doing things my own way I wasn’t experiencing the positive results HubSpot documented. Not at all. Even with my over-inflated sense of confidence in my own skills and the tools that I had cobbled together, I secretly wondered if I was missing out on something special.

JT

Jacob T

10/17/23

5 out of 5

"HubSpot the Reminder"

What do you like best about HubSpot Sales Hub? It has the best cost for the customer one of the cheapest B2B tool in market What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].