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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 321-330 out of 3172

AO

Amber O

10/30/23

4.5 out of 5

"Easy to use and track mutliple customers at once"

What do you like best about HubSpot Sales Hub? The search is great, dashboards are good. What do you dislike about HubSpot Sales Hub?

OM

Olivier M

10/30/23

4.5 out of 5

"Efficiency, speed and easy to use"

What do you like best about HubSpot Sales Hub? When you synchronize Hubspot with google and slack, you truly see the power of the tools. It saves me time for reports for sales and marketing analysis.

AU

Anonymous User

10/30/23

4.5 out of 5

"It's easy to navigate and a reliable tool."

What do you like best about HubSpot Sales Hub? It's features like the filters in checking the activities help me find the accurate information What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

10/30/23

5 out of 5

"Simply awesome"

What do you like best about HubSpot Sales Hub? Being able to keep track of all the activity with our leads. Lots of useful features. What do you dislike about HubSpot Sales Hub?

AK

Andrew K

10/30/23

5 out of 5

"Great CRM Software"

What do you like best about HubSpot Sales Hub? Hubspot integrates with your Outlook and Ring Central seemlessly. It's nice to make phone calls and send emails from 1 software.

CW

Carmen W

10/30/23

5 out of 5

"Hubspot is awesome"

What do you like best about HubSpot Sales Hub? I like that Hubspot allows you to see your activity and the direct data to your activity that allows you to tweak and adjust how you interact with clients via email or phone calls. I love that its is very user friendly and ultimately anything that I think of that i may need to help me do my job better seems to have already been thought of by the Hubspot team and available for me to utilize

PB

Peter B

10/30/23

5 out of 5

"Give an Old Dog a treat, by teaching him a new trick!"

What do you like best about HubSpot Sales Hub? I'm in my 60's and wanted to use HubSpot for my new venture. The big issue I thought would be me getting my ageing head around a new CRM. What I like about Hubspot is that I can use many of the aspects and many features. I cannot believe how many sales features there are that I have been using "manually" for the last 45 years! I love the customer support and the surprised nature of what i had achieved during the implementation and the ease of ...

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DS

Debi S

10/30/23

5 out of 5

"Ease of tracking sales prospects and activty!"

What do you like best about HubSpot Sales Hub? Hubspot allows me to add the photos of my clients to their profile so I can always remember who I am talking to even though I talk to many people daily. I love that I can make calls from within the app, keep track of my meetings, calendars, tasks. I only need to go one place to find the information I need - Hubspot! I can also have email templates, files and other attachments within the app to quickly send to prospects.

TA

Thomas A

10/29/23

5 out of 5

"Why does anyone use others"

What do you like best about HubSpot Sales Hub? Most helpful are dashboards and reports. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

10/29/23

4.5 out of 5

"Super easy to navigate."

What do you like best about HubSpot Sales Hub? Sequences! Makes the sales cycle super easy. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].