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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 3151-3160 out of 3172

M

Michael

01/08/18

5 out of 5

This is wonderful marketing tool

PROS: Within HubSpot you can find great SEO tools and content management and lot of functionality in order to increase leads. It offers powerful competitive tools and SEO measures so you can understand your current place in the market. The UI is easy to use and easy to set up. They constantly release new features, updates and improvements.

JB

Jim Beran

12/22/17

4 out of 5

We’ve used the HubSpot Inbound Marketing platform for the past 4 years

PROS: As a Director of Sales and Marketing I’m reluctant to write bad reviews, as I know how hard our employees work to “Delight” our customers. However, I am at a cross roads with how much time, effort financial resources we have devoted to HubSpot CRM. That bringing this matter to the public realm is our last resort in hoping to get a resolution to the issues we have experience with HubSpot’s CRM Customer Service & Developers. Brief background; we’ve used the HubSpot Inbound Marketing ...

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S

solidbiomass

12/19/17

4 out of 5

Great free CRM

Great free CRM. I like it!

J

Jillian

12/15/17

5 out of 5

Hubspot has great marketing tools

PROS: HubSpot offers intuitive UI and this means that lead management and marketing automation easy to set up. This is extremely useful product for our marketing department. It allows us to create landing pages, email workflows, reports and form. The support team is great and always willing to help.

NR

Nikolaj Rosetzsky Hermann

12/12/17

1 out of 5

Just dont do it...

Be extremely critical when in contact with sales people from Hubspot. They are deliberately lying to get you to accept offers from them that will make your life hell.

NR

Nikolaj Rosetzsky Hermann

12/12/17

1 out of 5

Just dont do it...

Be extremely critical when in contact with sales people from Hubspot. They are deliberately lying to get you to accept offers from them that will make your life hell.

CW

Christopher Wright

10/24/17

1 out of 5

Spamming me

Spamming me, I never signed up to their mailing list.

CW

Christopher Wright

10/24/17

1 out of 5

Spamming me

Spamming me, I never signed up to their mailing list.

D

Digital

10/04/17

1 out of 5

Terms not compliant with EU consumers protection regulations - watch out

Watch out for this company's policies and terms, if you want to avoid renewals or you wish to test their product. Had an apalling experience with them, which I never came across in 15 years of use of digital platforms. The product technically may also be acceptable (but many new players on the market are much better in terms of usability and interface ), but both EU customer service and legal terms of this platform are tricky. I was sold a promotional electronic contract with duration of 1 ...

Read more

D

Digital

10/04/17

1 out of 5

Terms not compliant with EU consumers protection regulations - watch out

Watch out for this company's policies and terms, if you want to avoid renewals or you wish to test their product. Had an apalling experience with them, which I never came across in 15 years of use of digital platforms. The product technically may also be acceptable (but many new players on the market are much better in terms of usability and interface ), but both EU customer service and legal terms of this platform are tricky. I was sold a promotional electronic contract with duration of 1 ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].