HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Hubspot is my favorite platform for managing my websites

PROS: HubSpot provides you with new ideas on how to create your content by checking their blog posts anytime. Its report features are customizable and you can even extract the data you need. The other good thing is that you can always rely on their customer support team if you have troubles with creating specific list of leads. It allows you to send emails to more than 65k contacts.

Unreasonable contracts & terms

Unreasonable contracts - they auto-renew for annual subscriptions without asking - won't give refunds at all. The pricing automatically increases with contacts but doesn't decrease when you reduce the contacts - apparently you have to ask them to do this. The staff is looking to over-charge in any way possible and terrible service after.

Unreasonable contracts & terms

Unreasonable contracts - they auto-renew for annual subscriptions without asking - won't give refunds at all. The pricing automatically increases with contacts but doesn't decrease when you reduce the contacts - apparently you have to ask them to do this. The staff is looking to over-charge in any way possible and terrible service after.

Wonderful company

Wonderful company, great service and experience. Top-notch staff

Their customer service is really bad

Their customer service is really bad. I like the product but I can't be paying almost 400€ month for a company without working customer service.

Followed some stuff awesome first…

Followed some stuff awesome first Impression. I followed some courses on HubSpot and learned a lot from them I think it is a great way to learn a lot and most of it is free. Kind Regards, Tycho Loke CEO Tycho Loke Services

Ich war beeindruckt wie schnell und…

Ich war beeindruckt wie schnell und problemlos Hubspot meine Probleme identifieziert hat. Satt mir sofort Hubspot als Lösung zu empfehlen, hat der Vertriebsmitarbeiter mir nützliche Tips gegeben, um meine Website sofort zu verbessen. Ich habe mich erst nach Monaten für Hubspot entschieden und wurde ab Tag 1 super betreut. Nun habe ich das Tool eingesetzt und habe schon in 3 Monaten Resultate.Super experience, kann ich nur weiterempfehlen!

Tolle Funktionen, jedoch mein Marketing einem Ami- Server anvertrauen? Grottige Organisation (es gibt nur "Manager"hatte bis jetzt mit 5 verschiedenen zu tun) könnte jederzeit mein Marketing abstellen

I head a dream (Ein Albtraum, der wahrscheinlich nie passiert): jahrelang aufgebautes Marketing, steigende Response und der amerikanische Hubsput CRM Server füllt sich zunehmend. Und plötzlich käme irgend ein amerikanischer "Renewal Manager", oder "Inbound Manager" aus Ireland auf die Idee, aus welchem Grund auch immer, den Zugang lahm zu legen. Und die jahrelang aufgebaute Interessenten Pipeline ist von jetzt auf gleich weg. Man kann nicht einmal jemanden anrufen bei hubspot, weil die fast ...

This is perfect and intuitive solution

PROS: When we started with Hubspot our workflow has become much easier, we can integrate on-site-code and have an access into our page. We can see what each customer has seen or done on our website. We can turn email visitors into leads and it is much more useful than outbound marketing. We always know what features our customers want or need. I personally like its snapengage integration which is extremely interesting tool.

This platform has everything you need for managing your websites

PROS: This platform has everything you need starting from blogging platform, customer database, keywords grader tool, analytics, email marketing, campaign automation, workflows, social media management to competitor analysis. There is even an ability to host your website on Hubspot too and to personalize your contents. There are options to create own lists of leads and sales, align marketing and sales.