9.1
SpotScore

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 3111-3120 out of 3172
PP
Pim Piepers
07/15/19
Pay the price
Pay the price, don't get any real customers.
PP
Pim Piepers
07/15/19
Pay the price
Pay the price, don't get any real customers.
TK
Ty Karny
07/14/19
Hubspot is the best tool for medium size agencies that target 🎯 profitable companies that are ready for a growth spurt
We signed up as a Hubspot partner A few weeks ago, initial on boarding was a bit bumpy but it’s the best solution in the market unless you have the cash for Adobe marketing stack. With a small team of Five, a marketing agency could easily service ten clients with retainers of $5000.
D
Dom
06/24/19
Barely gets the job done
Barely gets the job done. I can be more efficient with a notebook and a pen than managing contacts through hubspot. I dont know how much hubspot had to pay people to write all theses glowing 5 star reviews online but I have had the complete opposite experience with their product.
M
Mark
06/11/19
We have been using Hubspot as a company…
We have been using Hubspot as a company for over 2 years and think that the product itself is world class. Easy to use, loads of flexibility, good integrations, good pricing in most areas. I would 100% recommend this product to other companies for both marketing and sales products.
Y
Yoanna
06/06/19
Complete harassment
I downloaded a PDF from their homepage, they sent me 10 emails and since I did not reply THEY FOUND THE NUMBER FOR THE CUSTOMER SERVICE OF MY COMPANY, called and asked to speak to me!!! How shameless, intrusive and impudent could you be?!?
Y
Yoanna
06/06/19
Complete harassment
I downloaded a PDF from their homepage, they sent me 10 emails and since I did not reply THEY FOUND THE NUMBER FOR THE CUSTOMER SERVICE OF MY COMPANY, called and asked to speak to me!!! How shameless, intrusive and impudent could you be?!?
A
Ashley
06/05/19
HubSpot is great!
HubSpot is easy to implement, user-friendly, and it makes complying with GDPR much easier. We use Marketing Professional for blog/news, email marketing, automation, social media, marketing attribution/reporting, email design, list management/segmentation, and light project management. Also use ServiceHub for customer sucess ticketing process, feedback surveys, NPS, and chatbots. Integrated with Salesforce. Amazingly easy to implement, even if you're migrating from another MA tool. They are ...
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MS
M Solum
05/30/19
Hubspot's pricing; they do not cancel our membership and continues billing.
We used Hubspot's marketing and sales platform for about 1 year. At the end of the 1-year process, we wanted to cancel it because it was expensive and we canceled it as of the beginning of February. Now, they're asking us for $ 400 a month for the sales platform. They want to charge us for a software we don't use in the second year. They don't cancel when we want to cancel. I can't understand; Why does the sales platform continue despite the cancellation of the marketing platform? We ...
Read more
MS
M Solum
05/30/19
Hubspot's pricing; they do not cancel our membership and continues billing.
We used Hubspot's marketing and sales platform for about 1 year. At the end of the 1-year process, we wanted to cancel it because it was expensive and we canceled it as of the beginning of February. Now, they're asking us for $ 400 a month for the sales platform. They want to charge us for a software we don't use in the second year. They don't cancel when we want to cancel. I can't understand; Why does the sales platform continue despite the cancellation of the marketing platform? We ...
Read more
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].