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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 3111-3120 out of 3172

PP

Pim Piepers

07/15/19

1 out of 5

Pay the price

Pay the price, don't get any real customers.

PP

Pim Piepers

07/15/19

1 out of 5

Pay the price

Pay the price, don't get any real customers.

TK

Ty Karny

07/14/19

4 out of 5

Hubspot is the best tool for medium size agencies that target 🎯 profitable companies that are ready for a growth spurt

We signed up as a Hubspot partner A few weeks ago, initial on boarding was a bit bumpy but it’s the best solution in the market unless you have the cash for Adobe marketing stack. With a small team of Five, a marketing agency could easily service ten clients with retainers of $5000.

D

Dom

06/24/19

2 out of 5

Barely gets the job done

Barely gets the job done. I can be more efficient with a notebook and a pen than managing contacts through hubspot. I dont know how much hubspot had to pay people to write all theses glowing 5 star reviews online but I have had the complete opposite experience with their product.

M

Mark

06/11/19

5 out of 5

We have been using Hubspot as a company…

We have been using Hubspot as a company for over 2 years and think that the product itself is world class. Easy to use, loads of flexibility, good integrations, good pricing in most areas. I would 100% recommend this product to other companies for both marketing and sales products.

Y

Yoanna

06/06/19

1 out of 5

Complete harassment

I downloaded a PDF from their homepage, they sent me 10 emails and since I did not reply THEY FOUND THE NUMBER FOR THE CUSTOMER SERVICE OF MY COMPANY, called and asked to speak to me!!! How shameless, intrusive and impudent could you be?!?

Y

Yoanna

06/06/19

1 out of 5

Complete harassment

I downloaded a PDF from their homepage, they sent me 10 emails and since I did not reply THEY FOUND THE NUMBER FOR THE CUSTOMER SERVICE OF MY COMPANY, called and asked to speak to me!!! How shameless, intrusive and impudent could you be?!?

A

Ashley

06/05/19

5 out of 5

HubSpot is great!

HubSpot is easy to implement, user-friendly, and it makes complying with GDPR much easier. We use Marketing Professional for blog/news, email marketing, automation, social media, marketing attribution/reporting, email design, list management/segmentation, and light project management. Also use ServiceHub for customer sucess ticketing process, feedback surveys, NPS, and chatbots. Integrated with Salesforce. Amazingly easy to implement, even if you're migrating from another MA tool. They are ...

Read more

MS

M Solum

05/30/19

1 out of 5

Hubspot's pricing; they do not cancel our membership and continues billing.

We used Hubspot's marketing and sales platform for about 1 year. At the end of the 1-year process, we wanted to cancel it because it was expensive and we canceled it as of the beginning of February. Now, they're asking us for $ 400 a month for the sales platform. They want to charge us for a software we don't use in the second year. They don't cancel when we want to cancel. I can't understand; Why does the sales platform continue despite the cancellation of the marketing platform? We ...

Read more

MS

M Solum

05/30/19

1 out of 5

Hubspot's pricing; they do not cancel our membership and continues billing.

We used Hubspot's marketing and sales platform for about 1 year. At the end of the 1-year process, we wanted to cancel it because it was expensive and we canceled it as of the beginning of February. Now, they're asking us for $ 400 a month for the sales platform. They want to charge us for a software we don't use in the second year. They don't cancel when we want to cancel. I can't understand; Why does the sales platform continue despite the cancellation of the marketing platform? We ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].