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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 301-310 out of 3172

AU

Anonymous User

11/10/23

4 out of 5

"Perfect tool for B2B Sales"

What do you like best about HubSpot Sales Hub? I use it every day during the last 3 years. It was really helpful for b2b sales processes... easy to use and implement it. The customer support team is always available.

JH

Joshua H

11/09/23

4 out of 5

"Smart CRM with Areas of Improvement"

What do you like best about HubSpot Sales Hub? HubSpot Sales Hub is an easy to use and simple CRM. Allowing me to contact prospects easily and priortise tasks to make sure that they are completed for the end of my day. It was easy to integrate into my day to day routine and is something I now use every day without fail.

JD

Jon Delorme

11/09/23

1 out of 5

Straight horrible and worst crm to work…

Straight horrible and worst crm to work with if you want to slow down your business stick with them.This place is absolutely horrible. Just charge back all charges as fraud don’t waste your money

TS

Tanja S

11/09/23

4 out of 5

"Easy to use Sales Management"

What do you like best about HubSpot Sales Hub? Easy to use and manage leads, sales pipelines and customers. What do you dislike about HubSpot Sales Hub?

IK

Imrul K

11/08/23

5 out of 5

"It's helping to manage my sales team more effectively"

What do you like best about HubSpot Sales Hub? It's user-friendly interface, email integration, contact management, sales automation, analytics, CRM integration, sales sequences, document tracking, customization options

AU

Anonymous User

11/08/23

5 out of 5

"Robust and User Friendly CRM"

What do you like best about HubSpot Sales Hub? * Easy to configure and customize - no prior admin experience is needed * Like how information is structured - separate sections for notes, tracking task

TL

Tom Lavis

11/08/23

2 out of 5

rude support guy, makes me not like hubspot

I registered with hubspot then they emailed offering a call to go over it all. I tried to accept it but the calendar embed didnt load for me, so went on chat. The guy was like ‘no, only paid subs get demos’, so i said ‘oh, i was offered a call look’ and sent him screen grab, he was like ‘yeah not sure why you got that’ and i said ‘wow im surprised / disappointed hubspot messed up 10 seconds after i registered’ then he got all petty and said he didnt know why i was disappointed and ended ...

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AU

Anonymous User

11/08/23

4 out of 5

"Hubspot - a cost effective CRM for sales"

What do you like best about HubSpot Sales Hub? Easily organize leads. Helps manage sales and workflows. really easy to use and find contacts you worked with. Works well with Aircall.

ZL

Zarianna Lopez

11/07/23

1 out of 5

Horrible sales person

Horrible sales person. I met with someone who absolutely showed zero enthusiasm. In addition he didn’t seem to even completely grasp my company vision and lacked meeting facilitating skills. He spoke low and I had to turn up my volume to make sure I could really hear. Totally felt off. I didn’t feel comfortable telling him about my business. Wish I would have ended meeting early and abruptly. What a joke. How did he get hired? Was it because he wore a suit and tie? Graduated Harvard? Plain ...

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SS

Sivakumar S

11/07/23

5 out of 5

"HubSpot Record Id Issues"

What do you like best about HubSpot Sales Hub? Easy to access happy about the Export and Import What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].