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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.36

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.36

Very Good

Based on 3236 ratings & 3172 reviews

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Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terrible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 291-300 out of 3172

PG

Patricia G

11/15/23

5 out of 5

"Very helpful in monitoring and keeping an eye on your sales activities"

What do you like best about HubSpot Sales Hub? Helps you better monitor and keep an eye on your sales activities Good tool for recording your sales activities

JC

James C

11/14/23

4 out of 5

"Good User Experience"

What do you like best about HubSpot Sales Hub? Tracking activity of commercial revenue teams What do you dislike about HubSpot Sales Hub?

JS

Justin S

11/14/23

4.5 out of 5

"Much needed sales tool"

What do you like best about HubSpot Sales Hub? Streamlines full sales cycle managment. From lead management, to prospecting, to closing, to post close. Hubspot gives all of the necessary tools to work more efficiently and spend more time finding and closing sales.

EG

Emiliano G

11/14/23

2 out of 5

"Good Design, But A Mediocore Email Centric Product"

What do you like best about HubSpot Sales Hub? Good Design -- Very satisfying design Great Onboarding -- Makes it super easy to understand the benefits of using Hubspot, as well as their shortcomings

AC

Andrew C

11/14/23

1.5 out of 5

"Waste of money"

What do you like best about HubSpot Sales Hub? Email marketing, I guess. PHPMailer does the same thing without cost. What do you dislike about HubSpot Sales Hub?

TF

Tommy F

11/13/23

3.5 out of 5

"Fine, but not as functional/flexible as others"

What do you like best about HubSpot Sales Hub? Lots of integrations, pretty simple to learn, open API What do you dislike about HubSpot Sales Hub?

EC

Elizabeth C

11/13/23

4 out of 5

"The HubSpot Era"

What do you like best about HubSpot Sales Hub? HubSpot offers ease of use for smaller organizations who need fewer frills and more quick dashboard views for the executive audience. The ability to see who has read emails or engaged in content is vital for our growing business. The meeting availability option is also a game changer for those who are scheduling events or conference calls for our executive team.

BJ

Benjamin Jafeth A

11/12/23

5 out of 5

"Por todas las herramientas, la mejor opcion"

What do you like best about HubSpot Sales Hub? La medicion de datos, informes y paneles intuitivos que permiten interpretar el are comercial What do you dislike about HubSpot Sales Hub?

CJ

Chris J

11/10/23

0.5 out of 5

"Hubspot has gone too far.."

What do you like best about HubSpot Sales Hub? Hubspot has a beautiful synchronicity between marketing and sales funnels in order for us to successfully run our business in what we call our "Single source of truth"

CJ

Chris J

11/10/23

0.5 out of 5

"Hubspot has gone too far.."

What do you like best about HubSpot Sales Hub? Hubspot has a beautiful synchronicity between marketing and sales funnels in order for us to successfully run our business in what we call our "Single source of truth"

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].