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9.1

SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 3051-3060 out of 3172

CH

Cole Harbur

10/28/19

4 out of 5

I use this tool A LOT

great tool - but cost rise for next level of tools.

A

Amyn

10/28/19

4 out of 5

Huge Hubspot Fan

Hubspot is the heart of my role at Riipen. I love how extensive it is. The ability to track metrics and engage with customers at a few clicks is phenomenal. Big fan!

K

KS

10/28/19

4 out of 5

I use Hubspot 3.5+ hours a day

I use Hubspot 3.5+ hours a day on average, and I can truly say that this tool offers freedom and flexibility in solving problems throughout the SaaS company I work for. I have extensive experience in the marketing hub and I'm consistently amazed by how much Hubspot can do. I get so excited each time they push an update because they really do work hard to continuously improve. The only reason why I am not giving a full 5-star rating is that I find the limitations in API functionality to be ...

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TB

Tom Breen

10/28/19

5 out of 5

Amazing CRM system

Amazing CRM system. Very easy to navigate and allows you to have all of your daily tasks organised exactly the way you need so you can be as productive with your day as possible.

JM

Jeff Main

10/28/19

5 out of 5

Hands down the most powerful marketing platform

I use Hubspot Sales and Marketing software every day: it's a powerful suite of tools that help my clients succeed and delights their customers.

M

Manish

10/28/19

5 out of 5

Very industrious and helpful with my…

Very industrious and helpful with my progress.

LC

Lorenzo Corradi

10/28/19

5 out of 5

Really excellent CRM software for…

Really excellent CRM software for marketing

JM

Jeremy Montalbano

10/27/19

5 out of 5

Hubspot has made selling a lot easier…

Hubspot has made selling a lot easier and more efficient. They have so many tools to help you succeed. Hubspot can't make you pick up the phone and close a sale, but they can give you every other resource you need.

S

Sam

10/27/19

4 out of 5

Overall a good product

Email, website and sales functions are good. Social media ads, reporting and scheduling leaves a bit to be desired, I would love to have to only come to Hubspot rather than going back and forth from 4 different platforms in the future.

C

Cole

10/27/19

4 out of 5

I use this tool A LOT

great tool - but cost rise for next level of tools.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].