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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 3021-3030 out of 3172

M

Mary

05/17/20

4 out of 5

Keeps everything organize

Date of experience: May 18, 2020

KR

Kate Romano

05/10/20

5 out of 5

I absolutely love Hubspot

I absolutely love Hubspot. The CRM and Marketing Automation functionality has helped multiple businesses I've owned and worked with. Their support is incredible and available on the nights and weekends. They are constantly adding new features.

SZ

Step Zamo

05/05/20

5 out of 5

Everything integrated simply in on app

Great tool. I love how everything is integrated in one single tool.

MG

Mathias Graf

04/18/20

1 out of 5

Ich habe Hubspot mehrmals genutzt mit…

Ich habe Hubspot mehrmals genutzt mit Professional und Enterprise plan, welche grundsätzlich teuer aber gut sind. Jedoch ist das starter und insbesondere das Marketing Starter absolut nicht empfehlenswert. Du kannst auswählen zwischen 7-8 Landing pages, welche allesamt nicht brauchbar sind (ist fast schon frech, solche uralte nicht editierbare Landing Pages aufzuschalten). Zugang zum Marktplatz hast du nicht (was sie auch nicht beschreiben). ergo 50 dollar aus dem Fenster geworfen, da ...

Read more

MG

Mathias Graf

04/18/20

1 out of 5

Ich habe Hubspot mehrmals genutzt mit…

Ich habe Hubspot mehrmals genutzt mit Professional und Enterprise plan, welche grundsätzlich teuer aber gut sind. Jedoch ist das starter und insbesondere das Marketing Starter absolut nicht empfehlenswert. Du kannst auswählen zwischen 7-8 Landing pages, welche allesamt nicht brauchbar sind (ist fast schon frech, solche uralte nicht editierbare Landing Pages aufzuschalten). Zugang zum Marktplatz hast du nicht (was sie auch nicht beschreiben). ergo 50 dollar aus dem Fenster geworfen, da ...

Read more

DB

Dean Bryan

04/13/20

1 out of 5

I would never recommend this tool

I would never recommend this tool. Their sales people lie about what you get. AWFUL!

DB

Dean Bryan

04/13/20

1 out of 5

I would never recommend this tool

I would never recommend this tool. Their sales people lie about what you get. AWFUL!

DP

Dennis P

04/07/20

5 out of 5

Love the tools and integrations

Love the tools and integrations. This is way easier to setup and use than salesforce

OD

Owen D

03/30/20

1 out of 5

SMALL BUSINESS? AVOID HUBSPOT AT ALL COSTS!

AS A SMALL BUSINESS DO NOT ENGAGE WITH THIS COMPANY. ALL THEY CARE ABOUT IS TAKING YOUR MONEY. I STRONGLY ENCOURAGE ALL SMALL BUSINESS OWNERS TO LOOK ELSEWHERE. RUDE AND UNHELPFUL STAFF WHO HAVE NO EMPATHY WITH SMALL BUSINESSES.

OD

Owen D

03/30/20

1 out of 5

SMALL BUSINESS? AVOID HUBSPOT AT ALL COSTS!

AS A SMALL BUSINESS DO NOT ENGAGE WITH THIS COMPANY. ALL THEY CARE ABOUT IS TAKING YOUR MONEY. I STRONGLY ENCOURAGE ALL SMALL BUSINESS OWNERS TO LOOK ELSEWHERE. RUDE AND UNHELPFUL STAFF WHO HAVE NO EMPATHY WITH SMALL BUSINESSES.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].