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HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 3011-3020 out of 3172

B

Bruce

06/03/20

1 out of 5

WARNING: Do NOT sign a Hubspot contract. Look elsewhere.

WARNING: Do NOT sign a Hubspot contract. I did - and regret doing so. The Hubspot team will tell you ANYTHING to purchase a contract, leaving out important facts, including the fact that Hubspot may not be right for your business. When you actually do want to cancel for valid reasons, they will hold you to your contract, and threaten you with debt collectors.Hubspot is a money-grabbing entity and seems more intent at locking people in on large contracts, rather than providing great customer ...

Read more

B

Bruce

06/03/20

1 out of 5

WARNING: Do NOT sign a Hubspot contract. Look elsewhere.

WARNING: Do NOT sign a Hubspot contract. I did - and regret doing so. The Hubspot team will tell you ANYTHING to purchase a contract, leaving out important facts, including the fact that Hubspot may not be right for your business. When you actually do want to cancel for valid reasons, they will hold you to your contract, and threaten you with debt collectors.Hubspot is a money-grabbing entity and seems more intent at locking people in on large contracts, rather than providing great customer ...

Read more

SI

Steven I

06/02/20

1 out of 5

WARNING: Do NOT sign a Hubspot contract. Look elsewhere.

WARNING: Do NOT sign a Hubspot contract. I did - and regret doing so. The Hubspot team will tell you ANYTHING to purchase a contract, leaving out important facts, including the fact that Hubspot may not be right for your business. When you actually do want to cancel for valid reasons, they will hold you to your contract, and threaten you with debt collectors. Hubspot is a money-grabbing entity and seems more intent at locking people in on large contracts, rather than providing great ...

Read more

NV

Nick Verity

06/02/20

1 out of 5

We never used the product and still no refund.

Because of CV-19, we downsized and never used their product once. We went to cancel and they refused to delay payment or refund our $4,200. In fact, they kept our billing cycle running as they tried a collections circus act on the backend by urgently pressuring us to pay our $4,200 or else $2,100 monthly payments would hit every month til EOY. We were even willing to re-negotiate a term that would keep us paying all year at a new, discounted rate, but they couldn't make amends. Complete ...

Read more

NV

Nick Verity

06/02/20

1 out of 5

We never used the product and still no refund.

Because of CV-19, we downsized and never used their product once. We went to cancel and they refused to delay payment or refund our $4,200. In fact, they kept our billing cycle running as they tried a collections circus act on the backend by urgently pressuring us to pay our $4,200 or else $2,100 monthly payments would hit every month til EOY. We were even willing to re-negotiate a term that would keep us paying all year at a new, discounted rate, but they couldn't make amends. Complete ...

Read more

SI

Steven I

06/02/20

1 out of 5

WARNING: Do NOT sign a Hubspot contract. Look elsewhere.

WARNING: Do NOT sign a Hubspot contract. I did - and regret doing so. The Hubspot team will tell you ANYTHING to purchase a contract, leaving out important facts, including the fact that Hubspot may not be right for your business. When you actually do want to cancel for valid reasons, they will hold you to your contract, and threaten you with debt collectors. Hubspot is a money-grabbing entity and seems more intent at locking people in on large contracts, rather than providing great ...

Read more

HK

Herr Konrad

05/23/20

1 out of 5

Betrüger

Betrüger sind das......Wir werden rechtliche Schritte einleiten !!!

HK

Herr Konrad

05/23/20

1 out of 5

Betrüger

Betrüger sind das......Wir werden rechtliche Schritte einleiten !!!

LW

Lucretia Wilburn

05/20/20

4 out of 5

Lay man can create any sort of email campaigns without any issues.

I like the User interface because it has great features and by seeing the interface anybody can create any sort of email campaign and very much satisfied with the performance. RecommendedI have solved all my email marketing solutions by creating critical email campaigns like Transnational campaigns, trigger campaigns, etc.

E

EG23

05/19/20

4 out of 5

Generally really good service and…

Generally really good service and variety in offering but a little onerous and I don't like that we have to pay extra to get additional training.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].