9.1
SpotScore
HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
Add to compare
Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Are you using HubSpot CRM?
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
Filter results
Sort by :
Showing 21-30 out of 3172
DS
Devvesh S.
06/09/26
What do you like best about HubSpot Sales Hub?I like using HubSpot Sales Hub because it's easy to use and very simple. It makes managing tasks straightforward. The initial setup was very easy and it really makes the job easier.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?I missed a lot of tasks because I feel that only sending a notification on email for the task is not appropriate. There must be some notification on HubSpot for a pop-up might ...
Read more
MS
Miles S.
06/08/26
What do you like best about HubSpot Sales Hub?simple to use, pipelines/deals are great for tracking, and integrates well with almost all sales tools.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?nothing really, HubSpot does everything we ask it to do.Review collected by and hosted on G2.com.
EB
Emma B.
06/05/26
What do you like best about HubSpot Sales Hub?I use HubSpot Sales Hub as a CRM for our clients. It helps me track activity and follow up requirements efficiently. I like being able to add tabs or import CSVs, which is handy for organizing information. The deal feature is useful, especially as I navigate through adding client details. The initial setup was easy because the admin handled it, making it a smooth transition from using a spreadsheet and a website. I also appreciate its ...
Read more
KT
Karthik T.
06/05/26
What do you like best about HubSpot Sales Hub?The UI/UX experience is good, with solid performance and an interface that’s easy to use.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?There shouldn’t be an option to edit the call logs or the email logs.Review collected by and hosted on G2.com.
VU
Verified User in Mechanical or Industrial Engineering
06/05/26
What do you like best about HubSpot Sales Hub?tracking capability, linking correspondence with contacts, deal functionality, snippetsReview collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?lack of text capability associated with account. have to use 3rd party vendor for text-Cerizon One TalkReview collected by and hosted on G2.com.
ND
nikhil d.
06/05/26
What do you like best about HubSpot Sales Hub?It’s really easy to track everything, and I like the filters—there’s so much scope for what you can do. I even use the AI Assistant to write personalized emails.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?The least helpful feature as per me is the task reminder, I always miss out on my follow ups because the reminder isn't too strong.Review collected by and hosted on G2.com.
PK
Preethi K.
05/26/26
What do you like best about HubSpot Sales Hub?HubSpot delivers a smooth and highly organized sales experience that many teams appreciate for its simplicity, automation, and visibility into the pipeline. What makes it unique is how naturally it connects sales, marketing, and customer interactions in one place, helping teams stay aligned without juggling multiple tools. Users especially like the clean interface, email tracking, workflow automation, and quick onboarding for new reps. However, ...
Read more
OC
Omay CH
10/31/25
Extremely happy with their services
Extremely happy with their services. If you are a small business who are looking for a CRM system use Hubspot.
KD
Kellie Dane
10/23/25
The gift that keeps giving
Wow! I continue to be incredibly impressed with HubSpot. It feels like they are always building, iterating, and adding meaningful value to their platform. Just when you think the product is comprehensive, they roll out another set of features that genuinely improve your workflow.I'm absolutely delighted with the new AI enhancements. This isn't just a gimmick; these are thoughtfully integrated tools that are already saving me time and helping my team work smarter. Whether it's drafting ...
Read more
MG
Mariel Grinstein
10/21/25
I love Hubspot all they way
I love Hubspot all they way, intuitive, well connected, it’s just a great tool for marketing and sales integration.
Free vendor scorecard
Evaluate HubSpot CRM objectively with the CRM software scorecard
A weighted CRM software vendor scorecard to score HubSpot CRM against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].