9.1
SpotScore
HubSpot CRM Reviews in August 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
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Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 11-20 out of 3172
EC
Ezra C.
06/11/26
What do you like best about HubSpot Sales Hub?I like the potential it has. So much flexibility and customization. Can be overwhelming but I can see the long term value once integratedReview collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?The learning curve is a bit steep. If you haven't used a CRM before, there are a lot of things to learn and include in your workflow for maintained performance.Review collected by and hosted on G2.com.
VU
Verified User
06/10/26
What do you like best about HubSpot Sales Hub?I appreciate that HubSpot Sales Hub is a SaaS service, which means it's accessible from everywhere, making it super easy for the sales team to access necessary information no matter where they are. The interface is good, and the concepts are friendly to salespeople, which helps them find and enter information easily whether it's leads, deals, or contacts. The overall familiarity with HubSpot is great because it's widely available in the market, ...
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VU
Verified User in Marketing and Advertising
06/10/26
What do you like best about HubSpot Sales Hub?I love the sequence feature and how easy it is to enroll my contacts in it. It makes my day-to-day tasks so much easier, and I really appreciate the Breeze AI addition as well.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?I think there are still plenty of opportunities for improvement. The home dashboard could be more comprehensive and do a better job of informing me about new activities that have occurred ...
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RM
Roque M.
06/10/26
What do you like best about HubSpot Sales Hub?HubSpot is built the way software should be built. It works the way you expect it to work. User-friendly, admin-friendly, developer-friendly.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?Nothing significant. Probably the integration with new versions of Outlook desktop software. Plus the support materials surrounding the Outlook integrations are hard to navigate. The solution was to use an older ...
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RK
Rashmi K.
06/09/26
What do you like best about HubSpot Sales Hub?easier to navigate the funnel, and faster CRMReview collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?IF few of the AI features could be free.Review collected by and hosted on G2.com.
VU
Verified User in E-Learning
06/09/26
What do you like best about HubSpot Sales Hub?It is very easy, compact and transparent to use compared to all the other CRMS I have used.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?Nothing as such, all the features are very good.Review collected by and hosted on G2.com.
KN
Khushbun N.
06/09/26
What do you like best about HubSpot Sales Hub?The best feature of Hubspot is being one platform of all sales process like I can track email, track my pipeline, scheduling meeting and having reporting tool. it helps me building better relationship with my clients and stay organized.even the interface is also very user-friendly I could easily manage my leads and it helps me gain productivity. so basically everything at one place Lead management, Reporting, Ease of use, Sales ...
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DG
Dan G.
06/09/26
What do you like best about HubSpot Sales Hub?I like that HubSpot Sales Hub is my #1 source of truth for all the data related to current and target accounts. I appreciate that the platform is not stalling and keeps pace with all the AI developments, so I don't feel like I'm using an obsolete piece of software. I also find the reporting features valuable as I can conversationally request data and receive detailed reports.Review collected by and hosted on G2.com.What do you dislike about ...
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LS
L S.
06/09/26
What do you like best about HubSpot Sales Hub?HubSpot keeps everything in one place — contact records, pipelines, and outreach all organized by product line. Breeze AI has been a game changer for building lead lists fast. The ability to manage a whole team's activity, track where every prospect stands, and upload bulk contacts saves me hours every week. It's the backbone of how I run business development across multiple service lines.Review collected by and hosted on G2.com.What do you ...
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VU
Verified User in Retail
06/09/26
What do you like best about HubSpot Sales Hub?It keeps a recording of the call that you can play back.Review collected by and hosted on G2.com.What do you dislike about HubSpot Sales Hub?The software is not very organized and make it hard to find some things some times.Review collected by and hosted on G2.com.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].