9.1
SpotScore
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 2981-2990 out of 3172
SF
Stephen Fong
11/15/20
Pretty good
Not bad. Does a pretty good job with email automation. Wish it could be more easy to use for analytics though.
DJ
Dean J B
11/09/20
Shambolic
Shambolic, you can spend weeks setting up your database, preparing your contacts, making its relevant to there fields, build landing pages, connecting your website with coding, hit the green button on the final day for it all just to fall apart, and it can fall apart at any stage through this preparation process, I had to keep over coming many obstacles and watch many videos to get to the final hurdle just to get suspended for hard bouncing 62 contacts, I was told even if I upgrade and pay ...
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NR
Nayson Rouhipour
11/03/20
scammers and liars - does not do what they say
scammers and liars, they will promise you whatever you ask for during the sales process and then waste months of your time explaining that what they sold you is not actually possible within their service without extra charges and fees. support is literally a myth with this company as it is a classic pass the buck culture where no one actually wants to assist and they jsut want to pass you from person to person without any resolutoin.
FF
Frank Fitzgerald
10/29/20
THE WORST - STAY AWAY!
Hubspot does not care about their customers. Once they have you they will try to gauge you and take your money any chance they have. They are awful.
M
Marilise
10/15/20
Bien dans sa version gratuite
Bien dans sa version gratuite, dommage que les prix soient exorbitants et pas du tout adapté aux très petites entreprise. Beaucoup d'avis négatifs qui font vraiment peur par rapport au service
M
Marilise
10/15/20
Bien dans sa version gratuite
Bien dans sa version gratuite, dommage que les prix soient exorbitants et pas du tout adapté aux très petites entreprise. Beaucoup d'avis négatifs qui font vraiment peur par rapport au service
TH
Tim Huckle
10/09/20
Telephone integration
I looked at this from the telephone integration aspect. All CRMs should allow IP phone services to dial out, and the better ones allow the CRM to pop the callers record when a call comes in. This gives a better impression and saves time. Hubspot seem to be pushing clients to their own in built system, which is not really a phone system. It is also very limited on the free version providing just 15min of calls per month. As usual, upgrade is essential to get 8000 minutes, but then if calls ...
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WN
Wool nough's
10/04/20
NO html facility in free option
Overall to start with Hubspot seemed like the perfect solution so that we could test out their free interface to see if it would work for our future marketing purposes. Unfortunately it failed at the first hurdle. In order to create html tables in a standard marketing email you have to buy the full package. A complete failure for such a basic tool.
BR
B Rogers
09/30/20
Surprised to see negative reviews on…
Surprised to see negative reviews on here - Hubspot has been a great solution for us, and their support has been great. The educational material is also very good. The one thing I will say is that it is an expensive system, and if you are going to get the value from it, you do need to properly 'commit' to using it. If your team doesn't technical inclinations and isn't really willing to learn the system, I can see this not adding a lot of value - but use it properly and it can be great. ...
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MT
MCAlexis The TCF Fan est. 2020
09/24/20
This is EVEN WORSE than Lit Mobile if you bought premium!
Please, don’t use HubSpot. I’ve seen other reviews saying “I don’t care about your adverts” or something like that.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].