9.1
SpotScore
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 2951-2960 out of 3172
AR
Anonymous Reviewer
04/18/21
Unique but expensive. Commit to spending time and money.
PROS: Hubspot offers free tutorials and training that help users understand web marketing. The CRM is free and some basic features come with a $50/month subscription. So there are a few benefits for those who don't have large budgets.
PK
Paul Kendall
04/08/21
once you're signed up they're eager to…
once you're signed up they're eager to charge you a lot more money for having more contacts in your database. they'll convince you to sign up for 6 months to a year at a time so everything you pay for far in advance so if you ever need to down scale you wont be able too and you'll be stuck with high bills. too mention again they'll charge you immediately after you contacts tier rises and gives you no time to fix it. so if you're signed up to pay 6-12 months in advance on your billing plan. ...
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HM
Hassan M
03/29/21
You get a lot of functionality on the…
You get a lot of functionality on the free basic version. Maybe once the requirement for more users and functionality arises we could consider the paid-for options. But still impressed with what you can do for free.
PN
Parker Nelson
03/26/21
Hubspot - Great for Marketing Automation, support and a lite CRm
PROS & CONS What are the best aspects of this product? It looks great and has a THRIVING community, but mostly focused on inbound marketing Good for small company looking to have a one-stop-shop for marketing automation and CRM functionality
PN
Parker Nelson
03/26/21
Hubspot – Great for Marketing Automation, support and a lite CRm
PROS: It looks great and has a THRIVING community, but mostly focused on inbound marketing Good for small company looking to have a one-stop-shop for marketing automation and CRM functionality
KB
Kajetan Brandstätter
03/11/21
Falsch und nicht der Wahrheit…
Falsch und nicht der Wahrheit entsprechend beraten. Die Software ist absolut nicht mit Datenschutz zu vereinbaren und sollte in Deutschland verboten werden. Und dann auf Vertragserfüllung für ein Jahr bestehen!Ein Stern ist schon ein Stern zuviel!
J
Jack.S
03/10/21
Wish I had read the reviews here before…
Wish I had read the reviews here before applying the only way they get customers is to lock you into a 12 Month agreement and you can only test certain features once in the agreement. few hours of testing and found it does not meet the requirements now stuck with 12 monthly payments absolutely 0 flexibility don't waste your time with this company
CO
C Ormerod
03/09/21
Customer service is simply awful
Customer service is simply awful. I've been trying to ask for some help to upgrade, yet I've just been passed back and forth and no one wants to help AT ALL.
A
A.S
03/09/21
Wish I had read the reviews here before…
Wish I had read the reviews here before applying the only way they get customers is to lock you into a 12 Month agreement and you can only test certain features once in the agreement. few hours of testing and found it does not meet the requirements now stuck with 12 monthly payments absolutely 0 flexibility don't waste your time with this company
C
Christina
03/05/21
Leider furchbar
Leider furchbar, gerade im Support. Ändern ihre Richtlinien nach Lust und Laune - keinerlei Startup Hilfe, auch wenn so groß angekündigt. Antworten nicht, es sei denn, sie verkaufen etwas. Für so ein teures Tool eine absolute Frechheit. Gerade dann, wenn man aus den Verträgen nicht mehr rauskommt.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].