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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2941-2950 out of 3172

F

Fabien

05/12/21

3 out of 5

Beaucoup trop d’email de démarchage

Beaucoup trop d’email de démarchage! Néanmoins, l’outil est très utile ! Je recommande

F

Fabien

05/12/21

3 out of 5

Beaucoup trop d’email de démarchage

Beaucoup trop d’email de démarchage! Néanmoins, l’outil est très utile ! Je recommande

FM

Fran Maita

05/10/21

5 out of 5

Satisfactory and guaranteed implementation on the use of this work tool.

PROS: Each part of this tool is well structured, the login, browsing through each panel, user registration; denote the quality of this work tool. In what I use, it facilitates the process in areas such as communication and online billing.

MP

Miranda Pruitt

05/09/21

4 out of 5

One of the best all-around marketing tools

One of the best all-around marketing tools for email, automation, lead capture, forms, sales integration, chat, and more. We considered other tools last year but ultimately determined Hubspot to be the best all-in-one solution for our needs for the price. Wish that some features were more robust, but overall a great tool that I'd recommend to most marketing teams.

RE

Roy Edvard Ellingsen

05/02/21

1 out of 5

Stay away if you are a non-American…

Stay away if you are a non-American company! We are really happy with what Hubspot has to offer as a CRM system. However, the customer support is terrible, and they have little or no knowledge about European og Scandinavia legislation. The end result is that it renders Hubspot nearly useless. More so, when trying to explain our issues to Hubspot, they are completely unable to understand how EU companies operate. Read their "acceptable use policy" before signing up to Hubspot!

NB

Nassima BENNAI

04/27/21

5 out of 5

Promesse tenue

Très bon produit, excellent service client

KJ

K. Jürgens

04/23/21

5 out of 5

Sehr übersichtliches CRM & Marketing-Tool

Sehr übersichtliches CRM und CMS; besonders die SEO-Funktionen und Content Cluster finde ich sehr hilfreich, um den Content zu organisieren

RC

Roger Craft

04/21/21

5 out of 5

Love it

Love it! I've used this in the past no complaints

JT

Joseph T

04/21/21

1 out of 5

Je suis obligé de supprimer des milliers de contacts...

L'outil est cool, les gens sympas, mais j'essaie de souscrire depuis plusieurs semaines à une offre premium et ils sont incapables de le faire, obligés de créer un ticket qui remonte aux US pour un simple abonnement Starter. Résultat : en attendant de souscrire à l'offre payante je dois supprimer des milliers contacts chaque jour pour pouvoir continuer à utiliser Hubspot, car j'ai atteint la limite de contacts gratuits. Le comble pour un CRM.

AR

Anonymous Reviewer

04/18/21

3 out of 5

Unique but expensive. Commit to spending time and money.

PROS: Hubspot offers free tutorials and training that help users understand web marketing. The CRM is free and some basic features come with a $50/month subscription. So there are a few benefits for those who don't have large budgets.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].