9.1
SpotScore
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 2931-2940 out of 3172
M
Mathilda
07/08/21
Sehr gutes CRM & CMS
Gut strukturiertes CRM und CMS (man findet sich leicht zurecht, wenn man sich eingearbeitet hat), das es mir erlaubt, den Customer auf seiner Journey zu begleiten.
T
Thomas
07/05/21
Draconian enforcement of contract
Draconian enforcement of contract, poor customer service, extremely pricey, little flexibility and poor understanding of EU legislation. There are far better alternatives that are cheaper, provide better customer service, understand EU legislation and provide flexibility. They will NOT show any flexibility for any signed contract even if they had false promises.
NS
Nathan Simpson
07/04/21
Extremely Poor
Extremely Poor - Blocked the email section. Did all the recommend steps then threw more questions back at me, then did all those steps that were followed up and then threw more questions back at me. Overly priced! Poor Customer Service!
H
Hubert
06/30/21
HubSpot Starter zu sehr eingeschränkt
Zwei Sterne weil die rudimentären Funktionen gegeben sind und der Support tatsächlich sehr freundlich und kompetent ist. Antworten waren immer gut und fundiert.Nun aber der schlechte Teil:Ich wollte HS in Verbindung mit Shopware6 nutzen und habe zum Start die StarterEdition ausgesucht.Die erste Einbindung lief schnell und einfach, aber sobald man etwas individualisieren will, ist das entweder nicht möglich oder man braucht ein Lizenz Upgrade (Preis ca. Faktor 10).Datenschutzrechtlich ist ...
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C
Cece
06/23/21
This CRM sucks
This CRM sucks, dont waste your money on this company, way better CRMs out there, They constantly have glitches and theyre always updating things in the CRM and dont tell their client about the upcoming updates.
AA
Ahmed Anwar
06/19/21
Customer Service team are very ignorant and unhelpful
They have a zero implementation of what is the meaning of Customer Service or Live Chat function though they teach people how to do what they never do in terms of lead nurturing!
KS
Kunal Shamra
06/11/21
Unprefessional ans untrained customer…
Unprofessional ans untrained customer support staff as if they hired people and didn't analysed there ability to answer customer questions. Been chatting with the team from last 5 days with almost 7 agents, strange to see that no one expect and has the ability to solve the glitch in their CRM tool. Worst experience from a company to be portraying so much of experience and ability to make wonders. Buck up guys, in Covid people need help to solve and support for their ...
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HI
Hamid IttaouiI
06/08/21
We created a form and send to our…
We created a form and send to our 15.000 clients and then we get a message saying: "You can't edit or create forms right now. Your forms tool access has been suspended while we carry out some checks" When i reach out to get help i am met by automated replies. What a massive fail!!!!!
J
Jackson
05/24/21
We use these guys at work
We use these guys at work. Expensive as hell, but it does the job pretty well. As a sales person it's pretty useful for not forgetting I need to be responsible for sending out contracts or what not. Again $$$$ but if you can afford it, do it.
AT
Alina Terebetska
05/18/21
Fantastic!
PROS: Easy to use and scalable service to fulfill all clients' requirements
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].