9.1
SpotScore
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 2921-2930 out of 3172
JL
Jake levant
08/18/21
great starter solution that grows with you
This is easy to use. Even as a small business. I love the email, landing page and crm component. so i can easily move from data to action
N
Neil
08/17/21
Best b2b marketing software available
Best b2b marketing software available. Technical support from the team has always been amazing.
R
Renato
08/12/21
Utile ma caro
Utile ma caro
R
Renato
08/12/21
Utile ma caro
Utile ma caro
MS
Mr Stan
08/12/21
Totally useless customer service
Totally useless customer service. Have an issue logging into my account for which I pay close to $300 a month; they were unable to offer any useful support to log in; I still can't log in. This is the most insanely poor service I have ever seen. Avoid.
SA
Stine Amina Toft
08/12/21
Very poor service
They don't reply as agreed. Tried to charge us an extra fee of €280 by adding an extra onboarding fee without asking us. They don't answer our support cases.
J
Jakob
08/04/21
Der Letzte Dreck
Der Letzte Dreck, unübersichtlich, unflexibel, Null Support kein Telefon, doppelte Leads werden abgelehnt (Macht Sinn, wenn der Kunde nochmal meldet ihn abzulehnen) einfach irgendwelche husos die selber keine Ahnung von Vertrieb haben und irgendeine Software hingerotzt und groß verkauft haben, rausgeschmissenes Geld wäre ein kompliment, einfach verschwendete Energie und Zeit, die man auch ins Unternehmen stecken könnte!!
DM
Darron Ming
07/19/21
Hubspot is very slow to respond
Hubspot is very slow to respond. Our renewal was coming up and we needed to make changes. By the time we got a definitive quote, the renewal date had come and gone. When we asked for adjustments, they wouldn't make the adjustments retroactive to our renewal date so we had to pay more than we should.
GW
Greg Webb
07/16/21
I wish there was a no stars option…
I wish there was a no stars option because that’s what HubSpot deserves. They charged my company $160 per month for six months and did absolutely nothing that they promised. No contact. No representative to work with us. They even stated at time of us entering into an agreement with them that they would offer their service for free until they got us on to first page of google search. Never happened. Not even close. I listened to their founder on a PodCast. He’s is a liar and con artist. I ...
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DB
David Bailey
07/13/21
Overrated and very overpriced
Overrated and very overpriced. What was once the young innovate competitor to SalesForce has become the incumbent. We and many other users have been requested crucial features for years, which they still haven't implements. In the meantime prices have sky rocketed.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].