9.1
SpotScore
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 2891-2900 out of 3172
AG
Alex Griffiths
10/20/21
Reporting function terrible!
After 10 years of using Salesforce I was intrigued when a new role meant that I would be using Hubspot. As a marketing automation tool hubspot is above average, as a central CRM, Hubspot is adequate (meaning it will house all of your data). From a reporting and dashboard point of view the tool is absolutely and ridiculously terrible! I cannot even begin to explain how poor it is. A simple report in salesforce requires you to build around 10 reports in Hubspot to show the same data and even ...
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MA
Mustapha Abokede
10/06/21
User Review
Great CRM, sales operations, and Business Growth tool. I love the embedded workflow automation that enables you to automate critical recurring actions while customizing to your exact needs. Hubspot is solid. Pricing is a bit steep though.
SG
Scott Galvao
09/27/21
HubSpot's a boost to our company's info sharing
HubSpot's been a great addition to our company, offering a new level of shared information and transparency. It's intuitive and well-developed with surprisingly few technical problems. In short, I'd recommend HubSpot. I do however wish more functionality would be available for the Sales Hub Starter product. Most anytime I'd like to use functionality which is written about in their blogs, etc., it tends to be something we'd have to pay significantly more for by subscribing to the ...
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NB
Napoleon Bergström
09/26/21
Great and easy to use!
My experience so far (since April 2021) has been amazing and increased our client leads, prospects, and sales a lot. Super simple to use and great options on creating your plan for both bigger companies or smaller ones as ours. I can recommend HubSpot!
DG
Dirk-Jan Goudswaard
09/26/21
Complete CRM tool with a great UI
Complete CRM tool with a great UI. It's really easy to setup and manage f.e. workflows, landing pages, dashboards, etc. It has however also a few downsides; the search option is very limited and the analytical options also (last one is improving over the last months)
JP
Joseph Power
09/26/21
Its a lot to take in at the start but…
Its a lot to take in at the start but if you invest the time to learn you will find it quite a powerful tool to streamline your marketing efforts.
NR
Natalie Rice
09/26/21
Sort out Resubscribes for 5* PLEASE
I would like to give 5Stars, but until HubSpot realise they need to fix the resubscribe issues as per all the posts and upvotes on the community forum, I just can't. Apart from that LOVE YOU HUBSPOT! :)
MT
Marcell Toth
09/26/21
I use HubSpot in my entire company
I use HubSpot in my entire company. As a COO I see this CRM and sales, marketing software extremely valuable to our whole business.
ED
Ettore De Liberato
09/26/21
Hubspot is a great tool for aligning the team
Hubspot is a great tool for aligning all teams in the company. The strengths are the completeness of functionality and ease of use!
SC
Sam Coulam
09/26/21
Having used multiple CRM software…
Having used multiple CRM software packages, I have to say this is one of the better ones. It has a nice layout, easy to navigate, good integrations with other software. Definitely worth a look if you are looking for a good all round CRM package.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].