9.1
SpotScore
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 2881-2890 out of 3172
GA
Guy Alperovich
10/26/21
Overall it's a really great experience…
Overall it's a really great experience to work is HubSpot and the UI is really easy to learn, teach and use. Sometimes there are small things that we need for our organization that missing in the CRM.
AB
Alain B
10/26/21
HubSpot is a very powerful CRM
HubSpot is a very powerful CRM / solution to manage your leads. When looking at a solution when I created my company, i looked at many options and Hubspot was the best I found. It’s intuitive, easy to use and they have great plans for start ups, which enable you to start with a friendly budget. As you grow, you can add features easily. In addition, they have amazing tips, tutorials, videos that help you find solutions for your needs and use the platform.
JS
John Shephard
10/26/21
Good service and very helpful onboarding
Date of experience: October 27, 2021
B
Barbara
10/26/21
Never looked back
We began using HubSpot just under a year ago as our CRM system and the main tool for marketing communications. Besides how easy it is to use and how well it integrates with all of the other tools we use (eg. WordPress) I'm really impressed by the excellent customer support. Best in class!
SF
Shani Fine
10/26/21
HUBSPOT for Sales Management
I've used many tools over my career to support sales efforts, but HUBSPOT is by far one of my favorites. Consistently updated with new features, HUBSPOT allows me to keep improving our sales cycles and results!
OB
Oded Blank
10/26/21
One of the best things about Hubspot is…
One of the best things about Hubspot is that whenever you encounter an issue, a logistical one, a techincal one, billing issue - they always respond with the best of help. It's good to know that no matter what, there's someone on the other side to listen and help out.
A
Alessio
10/26/21
Some basic feature are missing or are…
Some basic feature are missing or are to expensive compared with other tools. For example, it is impossible to check duplicate contacts or having a forecast of the active deals. Also it is not possible to order by Company in a lot of tables.
MR
Michel Rickhaus
10/26/21
Excellent tool
Excellent tool - expensive but lots of functions and an even more attentive support!
RT
Robert Thacker
10/26/21
Great tool for marketing
Our company uses Hubspot for all our marketing initiatives. It makes it very easy for us to define and schedule our social channels and blog posts. The forms allow us to then capture relevant contact information and start nurturing potential sales leads. It does take some training to learn, but the provide excellent resources in their HS Academy, you just need to dedicate the time to reviewing it. At one point we considered using HS for our sales channels as well, however, we found that it ...
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A
Alessio
10/26/21
Some basic feature are missing or are…
Some basic feature are missing or are to expensive compared with other tools. For example, it is impossible to check duplicate contacts or having a forecast of the active deals. Also it is not possible to order by Company in a lot of tables.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].