9.1
SpotScore
HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales and marketing efforts with ease.
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Starts from $45 / Month when Billed Yearly, also offers free forever plan
HubSpot CRM Reviews & Ratings
Spotsaas Editor’s POV
HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more
HubSpot CRM pros and cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Integrates with Google Suite and offers open APIs for tracking and productivity.
Contact and task management interface is accessible to non-technical users.
Customer service provides quick responses for most troubleshooting queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
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Showing 2861-2870 out of 3172
MS
Megan S
04/28/22
"Very Easy to work with"
What do you like best about HubSpot Sales Hub? The option to live chat with a real pers What do you dislike about HubSpot Sales Hub?
PC
Paul C
04/25/22
NEVER. USE. HUBSPOT!
Only wish I had read my own review before being convinced by a Hubspot "Busines Partner" that no other platform could achieve the leads and conversions that Hubspot can. Well, that is so far from the truth. Before you listen to this pitch from some dodgy "marketing Expert" or "Hubspot Business Partner" (which I believe is common), be careful - before you know it you will experience the pitch: - a 12 month lock-in plan (what SaaS company does this any more) - $20,000 to "setup" Hubspot. I ...
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R
Ray
04/20/22
Simple to use
Simple to use, transparent and great support. Not the cheapest tool, but you get what you pay for.
P
Phillip
04/16/22
Easy-to-use tool and fast support
Valuable support within a few hours and easy-to-use tool.
F
Frederik
03/23/22
Do not trust these guys
Do not trust these guys. They lure you in with a great discount offer and then they go back on what they have said and written in mail. Really dissapointed and angry that they made us waste so much time. Found more honest CRM choice...
MF
Matthew Fawl - Alesco Property
03/21/22
Customer Service Non Existent
We have a reasonable size contract with Hubspot. However they are still completely disinterested in fixing our email deliverability issue which we proved was on their platform several months ago. This means we are stuck into a contract with no support and are now having to pay to use mailchimp and later import the leads via Zapier at double the cost.
E
Elio
03/13/22
Good software
Good software! The biggest problem is the price...
T
Tom
02/09/22
Basic & Manual
It's just so basic and so manual. It takes you an hour just to do really simple things tasks. Not intuitive at all and there are so many better systems out there.
J
Jon
02/03/22
Customer service is terrible
If you are subscribed to the Starter package, it is almost impossible to have an issue resolved within a week. We have been trying to contact the support team via the ticket system for 5 days and we are yet to get a response. Really poor experience so far.
M
Mads
12/14/21
Starter plan for e-mail worhtless
Starter plan for e-mail is not something that you can use if you just want to create a simple e-mail to your customers. You are forced to jump from 48 EUR to 700 EUR a month if you just want to have double opt in or a decent manage your preference page. So I would recommend everyone to start looking somewhere else before jumping into HUBSPOT. I have worked with several large vendors but this is a poorly way to address future customers. And their own CRM setup is not working. 2 min after i ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].