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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2831-2840 out of 3172

AU

Anonymous User

04/29/22

4 out of 5

"It is a very nice tool, but I would like to have more freedom when it comes to filter out users"

What do you like best about HubSpot Sales Hub? It is a powerful tool that allow you to save A LOT of time, and that means everything for me. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

04/29/22

4 out of 5

"Good CRM better support and community"

What do you like best about HubSpot Sales Hub? The workshops, the community and the instant help you get if you ever have a doubt or a problem. You will never miss or mistake a customer with another ever again.

AU

Anonymous User

04/29/22

4 out of 5

"Great experience with Hubspot"

What do you like best about HubSpot Sales Hub? I like the fact that it's user-friendly, and it doesn't take long to learn how to use it. In addition, I like the fact that you can constantly check your stats.

AU

Anonymous User

04/29/22

4 out of 5

"Good. but could be better"

What do you like best about HubSpot Sales Hub? Sales Pipeline and the fact that you can see all your leads in one overview, so you can always see at what stage it is. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

04/28/22

4.5 out of 5

"Great CRM System"

What do you like best about HubSpot Sales Hub? Ease of use, easy to follow, and to make your own in your own way What do you dislike about HubSpot Sales Hub?

RL

Richard L

04/28/22

4.5 out of 5

"Hubspot Sales Hub Review"

What do you like best about HubSpot Sales Hub? Great CRM to manage all customers for our B2C channel. You can customise just about every level of each contact, company and deal card to make it work exactly how you'd like it to.

AR

Anthony R

04/28/22

4.5 out of 5

"Daily Usage of HubSpot"

What do you like best about HubSpot Sales Hub? Being able to have quick access to all of my customer's information, quotes, and past discussion makes this tool very useful.

AU

Anonymous User

04/28/22

5 out of 5

"Customization, easy to adopt, great support, all in one solution for CRM, marketing and support"

What do you like best about HubSpot Sales Hub? Pipelines, workflows, email tracking, automation What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

04/28/22

5 out of 5

"Best Alternative to Salesforce"

What do you like best about HubSpot Sales Hub? Hubspot is so simple to use. I used to be obsessed with Salesforce but after using Hubspot I am obsessed with Hubspot now.

AU

Anonymous User

04/28/22

5 out of 5

"Hubspot makes sales person work easy"

What do you like best about HubSpot Sales Hub? Integrations and Notifications make our work simplified due it pick up the lead directly from the website once it arrives. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].