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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2821-2830 out of 3172

AU

Anonymous User

04/29/22

4.5 out of 5

"Easy to use CRM"

What do you like best about HubSpot Sales Hub? I think the videos and help center are very easy to use. They help you get the most out of the Hubspot platform and utilize all of the available functions.

AU

Anonymous User

04/29/22

3.5 out of 5

"At the beginning there are some hitches to solve, then it become better, it's a little stiff"

What do you like best about HubSpot Sales Hub? Improve flexibility among sector such as in sequences you can't extract directed lists of contacts What do you dislike about HubSpot Sales Hub?

JB

James B

04/29/22

3.5 out of 5

"Hubspot is a useful tool for sales!"

What do you like best about HubSpot Sales Hub? I like the way deals are presented in the pipeline dashboard. Its easy to see where they are. What do you dislike about HubSpot Sales Hub?

AF

Alexander f

04/29/22

3.5 out of 5

"Onboarding specialists view"

What do you like best about HubSpot Sales Hub? All in one place, its nice to have all in one place since you dont have to toggle between program. It also link all calls and emails quite alright which is good.

AU

Anonymous User

04/29/22

3.5 out of 5

"HubSpot for Account Executives"

What do you like best about HubSpot Sales Hub? Going through tasks is very well organized and the interface is easy to navigate. What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

04/29/22

3.5 out of 5

"Hubspot Recommendation"

What do you like best about HubSpot Sales Hub? It's great to have an automated email option and clicks and views in the one CRM instead of needing other software's What do you dislike about HubSpot Sales Hub?

SS

Spencer S

04/29/22

4 out of 5

"Makes CRM easy"

What do you like best about HubSpot Sales Hub? Coming from a more well-known, and expensive, CRM, HubSpot was a breath of fresh air. Configuration for our business needs is simp,e and intuitive, and doesn't require a degree in CRM!

DC

Daniel C

04/29/22

4 out of 5

"Great App"

What do you like best about HubSpot Sales Hub? The colour scheme and the ease of use. D What do you dislike about HubSpot Sales Hub?

JD

Jack D

04/29/22

4 out of 5

"Easy to work with and the technical support is reliable."

What do you like best about HubSpot Sales Hub? Email integration and the ability to customize tabs and information to be shown on your screen and avoid clutter. Highly customizable and feedback can be real-time with support readily available

AU

Anonymous User

04/29/22

4 out of 5

"A good CRM overall."

What do you like best about HubSpot Sales Hub? I like the comunity to help me find things and some of the dashboard and how flexible they are. I like the amount of integrations to get data from other services.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].