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SpotScore

HubSpot CRM - CRM Software

HubSpot CRM Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and marketing efforts with ease.

4.35

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Starts from $45 / Month when Billed Yearly, also offers free forever plan

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HubSpot CRM Reviews & Ratings

4.35

Very Good

Based on 3493 ratings & 3172 reviews

Rating Distribution

Excellent

(2130)

Very Good

(684)

Good

(84)

Poor

(40)

Terible

(234)

Spotsaas Editor’s POV

HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, powerful integrations, and robust tools for lead generation, email marketing, and CRM make it a favorite among medium to large-scale businesses. The platform’s ability to scale ...Read more

HubSpot CRM pros and cons

  • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

  • Integrates with Google Suite and offers open APIs for tracking and productivity.

  • Contact and task management interface is accessible to non-technical users.

  • Customer service provides quick responses for most troubleshooting queries.

  • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

  • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

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Showing 2751-2760 out of 3172

EL

Emma L

04/29/22

5 out of 5

"Great CRM, especially for Automated comms."

What do you like best about HubSpot Sales Hub? Personalised mass communications using Sequences. What do you dislike about HubSpot Sales Hub?

TE

Thomas E

04/29/22

5 out of 5

"very good software that I truly love"

What do you like best about HubSpot Sales Hub? Dashboards are my favourite part to the software What do you dislike about HubSpot Sales Hub?

MS

marcel s

04/29/22

5 out of 5

"BEST EVER"

What do you like best about HubSpot Sales Hub? The system is so easy to work on , very user freindly and accurate. It is a very safe and confidentional site which leaves you very satisfied once your work is completed.

JB

Josephine B

04/29/22

5 out of 5

"Fantastic integrated tool"

What do you like best about HubSpot Sales Hub? I love the integrations available with other systems such as Gmail and LinkedIn. The personalised dashboards allow me to track my progress against colleagues and give a great open approach to activity

SM

Syed Muhammad F

04/29/22

5 out of 5

"Amazing and Superb CRM"

What do you like best about HubSpot Sales Hub? Email sequence, Company details, Companies/customer roaster, chat inbox, and meeting booked or task created notifications.

PS

Padmaja S

04/29/22

5 out of 5

"Hubspot has been a very useful and productive tool to connect with business contacts."

What do you like best about HubSpot Sales Hub? The calling feature is useful since I'm not required to switch between two devices (handphone and laptop) to make calls. Since it's connected to the email platform, it has proved useful for me to track the emails sent to contacts. The other important feature I use is the Snippet feature which has made my life easier while typing similar content.

AU

Anonymous User

04/29/22

5 out of 5

"HubSpot is a great way to stay organized and efficient"

What do you like best about HubSpot Sales Hub? I like the accessibility of the CRM and the engagement tools What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

04/29/22

5 out of 5

"Intuitive and helpful"

What do you like best about HubSpot Sales Hub? Visibility across accounts is great to use What do you dislike about HubSpot Sales Hub?

AU

Anonymous User

04/29/22

5 out of 5

"Great Sales tool!"

What do you like best about HubSpot Sales Hub? I really enjoy how smart this tech is. I love that it communicates well with other apps like Salesforce and Google Suite.

AU

Anonymous User

04/29/22

5 out of 5

"As good as Salesforce!"

What do you like best about HubSpot Sales Hub? The design is simple and easy to use and you can tailor the customer account view to the pipeline. What do you dislike about HubSpot Sales Hub?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].